Article View: comp.sys.next.misc
Article #1838Info on getting 3.0 and CD-ROM player (was: Re: CD-ROM question, NeXT customer support gripe)
From: J.B. Nicholson-Owens
Date: Sat, 05 Sep 1992 22:44
Date: Sat, 05 Sep 1992 22:44
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John B. Lockhart writes > I've had some people flame me slightly about my previous messages, > telling me to stop my whining, and to give NeXT a break: even if I am > whining (which I'll admit), it just isn't good business to keep doing > this sort of thing to customers. They'll eventually learn not to buy. True about keeping people waiting this long. There are a few factors to weigh in here too (I don't know if they've been mentioned already): (I'm writing about the software and hardware for 3.0 on CD): * NeXT hired another company to do the actual shipping of the 3.0 software. I'm forgetting exactly what I was told by NeXT, but I think they ship around 250 3.0's per day. I didn't ask whether that was 3.0 CD's, floppies of 3.0 or what. * If you call 1-800-848-NeXT, then option 5, then option 2, you can find out (approximately) how long you have to wait until 3.0 should arrive. They ship Federal Express 2nd day. * Somebody should have to sign for both the NeXT CD-ROM drive and the 3.0 software when it gets to your door. -- -- Jeff (jeffo@uiuc.edu) -- no NeXTmail please
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Newsgroups: comp.sys.next.misc Path: arc1-ca.pugleaf.net!sparky!uunet!wupost!usc!sdd.hp.com!ux1.cso.uiuc.edu!news.cso.uiuc.edu!usenet From: jeffo@uiuc.edu (J.B. Nicholson-Owens) Subject: Info on getting 3.0 and CD-ROM player (was: Re: CD-ROM question, NeXT customer support gripe) References: <1992Sep5.210619.18645@ee.gatech.edu> Message-ID: <Bu4n5G.B4@news.cso.uiuc.edu> Sender: usenet@news.cso.uiuc.edu (Net Noise owner) Reply-To: jeffo@uiuc.edu (J.B. Nicholson-Owens) Organization: University of Illinois at Urbana Date: Sat, 5 Sep 1992 22:44:03 GMT Lines: 24