Article View: comp.sys.next.software
Article #1033Re: Telephone Message DELIVERY / Answer Center
From: Greg Colello
Date: Thu, 12 Nov 1992 22:36
Date: Thu, 12 Nov 1992 22:36
54 lines
3486 bytes
3486 bytes
In article <SCOTT.92Nov12000933@nic.gac.edu> writes: > This isn't to say that such legislation is highly prevalent. All > I know is that this is how things work in Minnesota. Even then, > there _may_ be loopholes for certain situations. For instance, in > your situation you could have people give you written permission > to have the computer call them and leave messages, which means that > you've removed the major complaint about such systems (the harrassment > sort of concerns). But, the lucrative bucks would be in selling > such systems to telemarketers, who'd be paying thousands of dollars > for them whereas I suspect your underfunded group will not be > willing to pay. And the package _is_ almost exactly the same > (precisely, anything that does what you want done could also be > used for automated telemarketing stuff). Maybe this isn't the right place to discuss this. If so, please feel free to tell me the correct place to move this discussion. You get to the heart of the issues Scott. (1) This technology should not be used to deliver UNSOLICITED messages (although we allow this in the US Mail which I don't like either). (2) Developers want to make money for their efforts. (3) Once such a system is developed, it will be equally useful to commercial and noncommercial concerns. Certainly this technology has a beneficial use in the private non-profit sector where developer profits probably would be slimmer. But think of the social benefits (eg. inexpensive grassroots democracy). Written permission? That sounds like a lot of beauracracy. Why not allow people to give consent over the phone-in message line? They could subscribe by leaving their phone number (and optionally their name and address). This subscription phone message could then be stored in an archive. In the rare instance that legal problems arose (eg. someone was impersonated) wouldn't voice pattern analysis be possible? Of course unsubscribing may be the problem. An unscrupulous organization could claim they never received the unscribe message. Perhaps a confirming number could be returned to the caller? If the preceeding is a good idea, I'll add it to my design specs list (which I notice Darcy BROCKBANK has responded to as a modifier to his current development). Anyway wouldn't this subscription system also work for commercial organizations? Some people may not mind receiving messages from certain commercial organizations and thus be willing to subscribe to their announcements. I hate to see this obvious NextStep application buried by overly severe privacy concerns. I'm the most fanatical privacy person you're likely to meet, but I'd rather accept reasonable protections than prevent the development of new potentially useful technology. ----------------------------------------------------------------- Greg Colello Carnegie Institution, Department of Plant Biology Stanford University gcolello@biosphere.stanford.edu
Technical Details
Message-ID:
<1992Nov12.223604.20192@leland.Stanford.EDU>Path:
arc1-ca.pugleaf.net!sparky!uunet!stanford.edu!leland.Stanford.EDU!newsReferences:
<SCOTT.92Nov12000933@nic.gac.edu>Show Full Headers
Complete Article Headers
Newsgroups: comp.sys.next.software Path: arc1-ca.pugleaf.net!sparky!uunet!stanford.edu!leland.Stanford.EDU!news From: gcolello@biosphere.Stanford.EDU (Greg Colello) Subject: Re: Telephone Message DELIVERY / Answer Center Message-ID: <1992Nov12.223604.20192@leland.Stanford.EDU> Sender: news@leland.Stanford.EDU (Mr News) Organization: DSO, Stanford University References: <SCOTT.92Nov12000933@nic.gac.edu> Date: Thu, 12 Nov 92 22:36:04 GMT Lines: 54