Palm Asia

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2 total messages Started by shillary Thu, 11 Jul 2002 03:01

#147

Author: shillary
Date: Thu, 11 Jul 2002 03:01

19 lines
2136 bytes

This message is to serve as a general warning about buying Palm
products here in Asia and attempting to find service providers here in
Thailand. I am writing this because of severe difficulties I have had
with Palm-Asia, and the very significant expense I have incurred.

I will in a later post recount all the events, including costly repeat
calls to Singapore and the United States, all for nothing.

But for right now, be warned that buying a palm is a very tricky
business here, and you will not get real help from Palm Technical
Support in Singapore if problems arise.

My recommendation is DO NOT BUY A PALM IN SOUTHEAST ASIA. DO NOT
EXPECT SERVICE FROM EITHER PALM HERE, OR IN THE UNITED STATES.

Moreover, given what I have experienced, I strongly urge you to not
buy a palm at all. They do not stand behind their product. They
provide no meaningful help once you have purchased the machine. Try
another brand.

Re: Palm Asia

#149

Author: WebWalker
Date: Fri, 12 Jul 2002 03:19

33 lines
2482 bytes

Why do you have to make long distant calls to Singapore ?
Actually you can call to the your local Palm's tol free number such as 1
800 656 298


On 10 Jul 2002 20:01:48 -0700, artshw@au.ac.th (shillary) wrote:

>This message is to serve as a general warning about buying Palm
>products here in Asia and attempting to find service providers here in
>Thailand. I am writing this because of severe difficulties I have had
>with Palm-Asia, and the very significant expense I have incurred.
>
>I will in a later post recount all the events, including costly repeat
>calls to Singapore and the United States, all for nothing.
>
>But for right now, be warned that buying a palm is a very tricky
>business here, and you will not get real help from Palm Technical
>Support in Singapore if problems arise.
>
>My recommendation is DO NOT BUY A PALM IN SOUTHEAST ASIA. DO NOT
>EXPECT SERVICE FROM EITHER PALM HERE, OR IN THE UNITED STATES.
>
>Moreover, given what I have experienced, I strongly urge you to not
>buy a palm at all. They do not stand behind their product. They
>provide no meaningful help once you have purchased the machine. Try
>another brand.


-- 
WebWalker
webwalker@eudoramail.com
PGP Key ID : 0x038A7BF0

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