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Article #87

Re: Down again ATL ...for the love...

#87
From: John D Loop
Date: Thu, 13 Feb 2003 20:04
51 lines
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--
Check my web site for tips on homenetworking and safe computing
www.pccitizen.com

"Allen Barnett" <rabarne@bellsouth.net> wrote in message
news:3E4BEFBA.8060605@bellsouth.net...
> Hal Burgiss wrote:
> >
>
> > That was Chad Wagner. He stopped doing it during the PWS switch over.
> > Too bad, quite nifty the way he did it.
>
> ***
>
> Thanks Hal.  Do you have any suggestions as to how a 'friends'
> machine could be forced to stay on the internet?  I have it
> uploading to FMIP at 15 minute intervals [I think that uses FTP].
>   And when it works - it works stable.  But when whatever is
> happening happens [usually late at night] ... the Westel modem
> does not reconnect automatically.
>
> Cust Support just told me that IE must have a homepage entered -
> even if it is not open ie., that setting [ blank ] was the cause
> of all my problems.  I explained that computers don't really need
> to browse the net using IE to need connectivity.  She seemed
> confused.
>
> It is my understanding that the Westel 2100 v. 1.05.04 modem
> doesn't really need a computer [once ID and p/w have been
> entered] - ie - that simply powering it up to an ADSL provisioned
> line gets it connected and ready for a computer.
>
> --
> Allen Barnett
> Lawrenceville, Georgia
>
>
Well,
The poor help desk.  It takes us years to learn all this stuff.  Guess they
just
can't learn it in a course or two....
The Westell should certainly stay connected, assuming its setup that way,
especially if you are
knocking on its door all the time... Or rather, trying to get OUT the door
all the time.
There must be a line issue surfacing?  Have them read the SNRs out of the
modem stats.
See what it looks like.
J
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From: "John D Loop" <jdloop@remove.bellsouth.net>
Newsgroups: comp.test,bellsouth.net.support.adsl
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Subject: Re: Down again ATL ...for the love...
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Date: Thu, 13 Feb 2003 15:04:12 -0500