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Article #6945Windows 3.x Document browser/hypertext engine wanted for Helpdesk
From: Bob Blanchett
Date: Tue, 20 Apr 1993 12:04
Date: Tue, 20 Apr 1993 12:04
42 lines
2882 bytes
2882 bytes
WINDOWS 3.x based document browser with hypertext facilities. Request for Information. A windows 3.x based program with hypertext like facilities is being sought for use in a helpdesk/support enviroment. Procedure manuals, reference manuals and contact directory documentation and other similar information are being moved online. This information is being used by customer service and support personnel and needs to be readily accessible. A product with a Windows Help like interface or similar is being sought for evaluation or trial. Current Documentation exists in Word for windows format as well as IBM DCF and GML markup. Ideally the document conversion process markup etc would be automated or mouse driven or require little additional effort in terms of markup or processing, although this is not a requirement. The product must run on a 386 or better Windows 3.X/DOS 5.0 Standalone PC or be able to function as a Microsoft LAN manager application. The product must have a Windows-based GUI. Anybody with information or an organization offering a product which fits within these broad guidelines is encouraged to respond to Bob Blanchett System Operations CMIS 53 Hoddle St. Abbotsford Victoria 3121 AUSTRALIA or via Email at: bob@werple.apana.org.au
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arc1-ca.pugleaf.net!gmd.de!newsserver.jvnc.net!howland.reston.ans.net!usc!elroy.jpl.nasa.gov!ames!network.ucsd.edu!munnari.oz.au!ariel.ucs.unimelb.EDU.AU!werple.apana.org.au!newsShow Full Headers
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 110e1d,4e0465a06e6b6cf9,start X-Google-Attributes: gid110e1d,public X-Google-Thread: 107cbb,4e0465a06e6b6cf9,start X-Google-Attributes: gid107cbb,public X-Google-Thread: 107393,4e0465a06e6b6cf9,start X-Google-Attributes: gid107393,public X-Google-Thread: 10350b,4e0465a06e6b6cf9,start X-Google-Attributes: gid10350b,public X-Google-Thread: 114df1,4e0465a06e6b6cf9,start X-Google-Attributes: gid114df1,public X-Google-Thread: 10bba1,4e0465a06e6b6cf9,start X-Google-Attributes: gid10bba1,public X-Google-Thread: 108c83,4e0465a06e6b6cf9,start X-Google-Attributes: gid108c83,public X-Google-Thread: f8ff0,4e0465a06e6b6cf9,start X-Google-Attributes: gidf8ff0,public X-Google-ArrivalTime: 1993-04-20 05:08:36 PST Path: arc1-ca.pugleaf.net!gmd.de!newsserver.jvnc.net!howland.reston.ans.net!usc!elroy.jpl.nasa.gov!ames!network.ucsd.edu!munnari.oz.au!ariel.ucs.unimelb.EDU.AU!werple.apana.org.au!news From: bob@werple.apana.org.au (Bob Blanchett) Newsgroups: comp.text,aus.wanted,aus.computers,comp.os.msdos.apps,comp.os.ms-windows.apps,biz.comp.services,biz.comp.software,comp.editors,comp.text.desktop,comp.text.sgml Subject: Windows 3.x Document browser/hypertext engine wanted for Helpdesk Date: 20 Apr 1993 22:04:04 +1000 Organization: Werple, Public Access *NIX, Oz Lines: 56 Distribution: world Message-ID: <1r0ork$9e2@werple.apana.org.au> NNTP-Posting-Host: werple.apana.org.au Summary: the product is to be used for online reference in a helpdesk Keywords: hypertext documentation helpdesk