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Article #6946

Re: Windows 3.x Document browser/hypertext engine wanted for Helpdesk

#6946
From: pete
Date: Wed, 21 Apr 1993 11:21
62 lines
3115 bytes
Bob Blanchett (bob@werple.apana.org.au) wrote:
> 
> WINDOWS 3.x based document browser with hypertext facilities.
> 
> Request for Information.
> 
> A windows 3.x based program with hypertext like facilities is being sought
> for use in a helpdesk/support enviroment.
> 
> Procedure manuals, reference manuals and contact directory documentation
> and other similar information are being moved online. 
> 
> This information is being used by customer service and support personnel 
> and needs to be readily accessible.
> 
> A product with a Windows Help like interface or similar is being sought 
> for evaluation or trial. 
> 
> Current Documentation exists in Word for windows format as well as IBM DCF and 
> GML markup.  
> 
> Ideally the document conversion process markup etc would be automated
> or mouse driven or require little additional effort in terms of markup or
> processing, although this is not a requirement. 
> 
> The product must run on a 386 or better Windows 3.X/DOS 5.0 Standalone PC or
> be able to function as a Microsoft LAN manager application.
> 
> The product must have a Windows-based GUI.
> 
> Anybody with information or an organization offering a product which 
> fits within these broad guidelines is encouraged to respond to
> 
> Bob Blanchett
> System Operations
> CMIS
> 53 Hoddle St.
> Abbotsford Victoria 3121
> AUSTRALIA
> 
> or via Email at:
> 
> bob@werple.apana.org.au
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 

--
*Peter Fenelon -- Research Associate -- Software Safety Assessment Procedures*
Dept. of Computer Science, University of York, York, Y01 5DD (+44/0)904 433388
EMAIL: pete@minster.york.ac.uk ``You are what you drink and I'm a bitter man''
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Newsgroups: comp.text,aus.wanted,aus.computers,comp.os.msdos.apps,comp.os.ms-windows.apps,biz.comp.services,biz.comp.software,comp.editors,comp.text.desktop,comp.text.sgml
Subject: Re: Windows 3.x Document browser/hypertext engine wanted for Helpdesk
Message-ID: <735391278.14879@minster.york.ac.uk>
Date: 21 Apr 1993 11:21:19 GMT
References: <1r0ork$9e2@werple.apana.org.au>
Distribution: world
Organization: Department of Computer Science, University of York, England
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