🚀 go-pugleaf

RetroBBS NetNews Server

Inspired by RockSolid Light RIP Retro Guy

Article View: creative.misc
Article #1911

Re: Is there anybdoy from Creative to answer ? (buyer beware)

#1911
From: Harvey Fong [Creative Labs]
Date: Fri, 09 Feb 2001 03:15
106 lines
5369 bytes
Just out of curiosity, at $.05 a minute, that would be a 200 minute phone call,
and even at $.10 a minute, that call would have been 1 hour and 40 minutes.  I'd
be very curious as to what kind of a phone loop you got yourself into, as it
would need to be corrected immediately.

If you're paying much more than that for long distance, you may want to consider
some options that may be available from your current carrier or other LD
carriers (be sure to tell them you don't want telemarketing calls from them.)

--
Harvey Fong
Technical Marketing Specialist
Audio Products
Creative Labs Inc.
http://www.soundblaster.com


Steve wrote:

> You didn't miss anything by hanging up. I stayed on the line. I got a
> recorded message which directed me right back to the useless website.
>
> SBLive! $200
> Long Distance phone charges: $10
> Blue Screens of Death: Priceless
>
> "Xavier Henry" <Xavier_Henry@Hotmail.com> wrote in message
> news:94fqeq$424$1@news.creativelabs.com...
> > Does Creative care about us ?
> >
> > Harvey, please do not take this personally, as it seems you may be the
> only
> > one here trying to help. However, it does seem that nobody really cares at
> > Creative. BUYER BEWARE : YOU BOUGHT IT, NOW YOU'VE GOT IT  !
> >
> > May be Creative management are all attending a communication seminar ! If
> > not, they probably should ! That Creative cannot solve all these problems
> > right away may (arguably) be acceptable. That they do not seem to have a
> > plan or if they have one, they must be the only one to know about it, to
> > address the numerous calls for help from their customers (as is apparent
> > from those newsgroups) is NOT acceptable.
> >
> > I realize that Creative cards are a good bargain pricewise, however, they
> > should clearly state that the price does not include any support nor does
> it
> > imply a warranty that their product will work even when properly installed
> !
> > It seems to me they should spend less money on their glitzy web site and
> > more in supporting their customer.
> >
> > Harvey, since you seem to be the only existing link between us and
> Creative
> > management, I, and I am sure, many other people here, would appreciate to
> > get a response from Creative management on the blatant lack of care for
> > their customers. I hope, for their sake, that their cars and bizzjets work
> > better than than our cards !
> >
> > I would, by the way, also appreciate having answers to the question
> > previously posted and appended below. I also had sent it to the support
> > E-mail adress and have received no answer either.
> >
> > Thanks in advance.
> >
> >     Xavier Henry
> >
> > Note to Ziff-Davis editors (cc list) : Ziff-Davis would provide a great
> > service (IMHO) to us (consumers) to provide some sort of quick survey to
> > rate after sale customer satisfaction. This would certainly allow us make
> > better informed decision. It's nice to have great technical reviews
> > advertising good deeds of new products, but a monthly (?) rating of the
> main
> > computer world players would also be of utmost interest....
> >
> > ----- Original Message -----
> > From: "Xavier J. Henry" <Xavier_Henry@compuserve.com>
> > Newsgroups:
> > creative.misc,creative.products.misc,creative.products.sound_blaster.live
> > Sent: Tuesday, January 02, 2001 2:53 PM
> > Subject: Modem Blaster PCI V90 & Sound Blaster Live TAD not working
> >
> >
> > > I have installed a Modem blaster 56K V90 PCI modem and a Soundblaster
> live
> > > in my new PC with Win2k. I have installed the TAD cable between the
> modem
> > > and the audio card and removed the TAD enable jumper. I am using Comlite
> > as
> > > my communication software.
> > >
> > > If I call someone, they can hear me, though quite faintly (but I have
> not
> > > played with the microphone setting yet), but I cannot hear them. What am
> I
> > > missing ? I have the microphone and the speakers connected on the
> > > Soundblaster card. Commlite offers different combination of sources for
> in
> > > and out and I have been shuffling through them with no result.
> > >
> > > I also have no modem sound even though it is set.
> > >
> > >
> > >     Xavier
> > >
> > >
> >
> >
Technical Details
Message-ID: <3A8360EF.3C8DC659@creativelabs.com>
Path: arc1-ca.pugleaf.net!supernews.google.com!sn-xit-02!supernews.com!news.tele.dk!194.25.134.62!newsfeed00.sul.t-online.de!newsfeed01.sul.t-online.de!t-online.de!news.creativelabs.com!not-for-mail
References: <94fqeq$424$1@news.creativelabs.com> <95vma2$p6o$1@news.creativelabs.com>

Show Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 10b5d6,fdaa40118d1f1b95
X-Google-Attributes: gid10b5d6,public
X-Google-Thread: 10e134,fdaa40118d1f1b95
X-Google-Attributes: gid10e134,public
X-Google-ArrivalTime: 2001-02-08 19:27:44 PST
Path: arc1-ca.pugleaf.net!supernews.google.com!sn-xit-02!supernews.com!news.tele.dk!194.25.134.62!newsfeed00.sul.t-online.de!newsfeed01.sul.t-online.de!t-online.de!news.creativelabs.com!not-for-mail
From: "Harvey Fong [Creative Labs]" <hfong@creativelabs.com>
Newsgroups: creative.misc,creative.products.sound_blaster.live
Subject: Re: Is there anybdoy from Creative to answer ? (buyer beware)
Date: Thu, 08 Feb 2001 19:15:59 -0800
Organization: Creative Labs Inc.
Lines: 107
Message-ID: <3A8360EF.3C8DC659@creativelabs.com>
References: <94fqeq$424$1@news.creativelabs.com> <95vma2$p6o$1@news.creativelabs.com>
NNTP-Posting-Host: creativelabs.creaf.com
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
X-Mailer: Mozilla 4.7 [en] (Win98; I)
X-Accept-Language: en,pdf