Article View: creative.misc
Article #2008Re: Is there anybdoy from Creative to answer ? (buyer beware)
From: Keyan
Date: Mon, 22 Jan 2001 01:38
Date: Mon, 22 Jan 2001 01:38
90 lines
4833 bytes
4833 bytes
First and foremost, this IS NOT a tech support newsgroup. It never has been, and probably never will be. It is a user forum. Website polls are extremely inaccurate, for reasons I don't even want to start getting into, so even if Zdnet did a survey, the results would be questionable at best. It sounds almost as though the TAD cable might be bad, have you checked that? "Xavier Henry" <Xavier_Henry@Hotmail.com> wrote in message news:94fqeq$424$1@news.creativelabs.com... > Does Creative care about us ? > > Harvey, please do not take this personally, as it seems you may be the only > one here trying to help. However, it does seem that nobody really cares at > Creative. BUYER BEWARE : YOU BOUGHT IT, NOW YOU'VE GOT IT ! > > May be Creative management are all attending a communication seminar ! If > not, they probably should ! That Creative cannot solve all these problems > right away may (arguably) be acceptable. That they do not seem to have a > plan or if they have one, they must be the only one to know about it, to > address the numerous calls for help from their customers (as is apparent > from those newsgroups) is NOT acceptable. > > I realize that Creative cards are a good bargain pricewise, however, they > should clearly state that the price does not include any support nor does it > imply a warranty that their product will work even when properly installed ! > It seems to me they should spend less money on their glitzy web site and > more in supporting their customer. > > Harvey, since you seem to be the only existing link between us and Creative > management, I, and I am sure, many other people here, would appreciate to > get a response from Creative management on the blatant lack of care for > their customers. I hope, for their sake, that their cars and bizzjets work > better than than our cards ! > > I would, by the way, also appreciate having answers to the question > previously posted and appended below. I also had sent it to the support > E-mail adress and have received no answer either. > > Thanks in advance. > > Xavier Henry > > Note to Ziff-Davis editors (cc list) : Ziff-Davis would provide a great > service (IMHO) to us (consumers) to provide some sort of quick survey to > rate after sale customer satisfaction. This would certainly allow us make > better informed decision. It's nice to have great technical reviews > advertising good deeds of new products, but a monthly (?) rating of the main > computer world players would also be of utmost interest.... > > ----- Original Message ----- > From: "Xavier J. Henry" <Xavier_Henry@compuserve.com> > Newsgroups: > creative.misc,creative.products.misc,creative.products.sound_blaster.live > Sent: Tuesday, January 02, 2001 2:53 PM > Subject: Modem Blaster PCI V90 & Sound Blaster Live TAD not working > > > > I have installed a Modem blaster 56K V90 PCI modem and a Soundblaster live > > in my new PC with Win2k. I have installed the TAD cable between the modem > > and the audio card and removed the TAD enable jumper. I am using Comlite > as > > my communication software. > > > > If I call someone, they can hear me, though quite faintly (but I have not > > played with the microphone setting yet), but I cannot hear them. What am I > > missing ? I have the microphone and the speakers connected on the > > Soundblaster card. Commlite offers different combination of sources for in > > and out and I have been shuffling through them with no result. > > > > I also have no modem sound even though it is set. > > > > > > Xavier > > > > > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10b5d6,fdaa40118d1f1b95 X-Google-Attributes: gid10b5d6,public X-Google-Thread: f7822,fdaa40118d1f1b95 X-Google-Attributes: gidf7822,public X-Google-Thread: 10e134,fdaa40118d1f1b95 X-Google-Attributes: gid10e134,public X-Google-ArrivalTime: 2001-01-21 17:58:04 PST Path: arc1-ca.pugleaf.net!supernews.google.com!sn-xit-03!supernews.com!cyclone-sf.pbi.net!63.208.208.143!feed2.onemain.com!feed1.onemain.com!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!newsfeed00.sul.t-online.de!newsfeed01.sul.t-online.de!t-online.de!news.creativelabs.com!not-for-mail From: "Keyan" <fall_of_stars@hotmail.com> Newsgroups: creative.misc,creative.products.misc,creative.products.sound_blaster.live Subject: Re: Is there anybdoy from Creative to answer ? (buyer beware) Date: Sun, 21 Jan 2001 19:38:42 -0600 Organization: Creative Labs, Inc. Lines: 92 Message-ID: <94g3b8$aqs$1@news.creativelabs.com> References: <94fqeq$424$1@news.creativelabs.com> NNTP-Posting-Host: ppp70.monticello.pdnt.net X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 5.50.4522.1200 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4522.1200