🚀 go-pugleaf

Please send me the following information to my email address:

Name                          :
Address                       :
City, State, ZIP              :

Phone number where you    Day :
can be reached            Eve :

Model number of the Drive    :

Serial number (sticker on top) :

Date of purchase              :
Do you have a receipt?
Problem description - Give the error code, and the symptom

  Once I receive this information, you will get a confirmation message that
will include a RMA reference number and shipping instructions.



--
Phil Perkins
Creative Labs Technical Support
http://www.creativehelp.com
Tech Support: 405-742-6655
http://www.soundblaster.com
"Jeff Rich" <richj44@bellsouth.net> wrote in message
news:3A1AB7A7.D2F42F44@bellsouth.net...
> The error I get is:  "CDR 101:  Not ready reading drive E:"
>
> "Phil Perkins (Creative Labs)" wrote:
>
> > Please try the drive in DOS and give me the error that you receive.
> >
> > --
> > Phil Perkins
> > Creative Labs Technical Support
> > http://www.creativehelp.com
> > Tech Support: 405-742-6655
> > http://www.soundblaster.com
> > "Jeff Rich" <richj44@bellsouth.net> wrote in message
> > news:3A16C62A.565087F@bellsouth.net...
> > > I have a 52X creative cd rom which suddenly stopped reading cd's
> > yesterday.  I
> > > haven't tried it in DOS but I have tried on two different PC's, one
with
> > Win98
> > > and the other WinME.  This CDRom is 3 months old.  Can you tell me how
to
> > go
> > > about getting an RMA as I'd like to exchange it.
> > >
> > > Jeff
> > >
> > > "Phil Perkins (Creative Labs)" wrote:
> > >
> > > > Which CD ROMS are they? Do you receive any error in DOS when trying
to
> > read
> > > > the CD's?
> > > >
> > > > --
> > > > Phil Perkins
> > > > Creative Labs Technical Support
> > > > http://www.creativehelp.com
> > > > Tech Support: 405-742-6655
> > > > http://www.soundblaster.com
> > > > "M. Paul Ketler" <ollie1962@hotmail.com> wrote in message
> > > > news:8uii3p$mua$1@news.creativelabs.com...
> > > > > I have 4 Creative CD-ROM drives that are on their last legs. They
are
> > > > > exhibiting the same symptoms as the last 2 that died completely on
me.
> > > > > After a short time, (2 - 12 months) they will stop reading most
burned
> > > > CDs.
> > > > > Shortly thereafter they won't read any CDs at all.
> > > > >
> > > > > This is not related to any other hardware, media, software, etc.
They
> > are
> > > > > installed on different systems, I have tried KAO, Kodak, Maxell,
> > Verbatim
> > > > > etc etc media, several different recording packages.
> > > > > The only constant is the drives themselves. In some cases I have
> > copied
> > > > > files from a disk with no problems and a week later tried to copy
from
> > the
> > > > > same disk and been unable to even read the contents.
> > > > >
> > > > > This evening I ran across a web site that contained user reviews
of
> > many
> > > > > types of CD-ROM Drives. I discovered that I am not alone.
> > > > > I would be more than happy to provide the URL for reference if
someone
> > is
> > > > > willing to deal with this issue.
> > > > >
> > > > >
> > > > >
> > > > >
> > >
>