🚀 go-pugleaf

I can not gurantee which model of the 8432 drive that you will receive back.
I can try and get it approved to have the specific model of the drive that
you send in returned to you.

--
Phil Perkins
Creative Labs Technical Support
http://www.creativehelp.com
Tech Support: 405-742-6655
http://www.soundblaster.com
"Dino" <bedrock722@gte.net> wrote in message
news:8ve4uj$8cu$1@news.creativelabs.com...
> I have a question .If we turn our drives in on RMA what model will we get
> back ? I mean my drive works great as a audio CDR drive ,how do I know the
> replacement drive will even work .I have a 8432e now will I get a drive
the
> others are complaining about back ?
>
> Dino
>
> "Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> wrote in message
> news:8vbv1a$ks0$1@news.creativelabs.com...
> > All of you with this problem, please send me the following information
to
> my
> > email address:
> >
> > Name                          :
> > Address                       :
> > City, State, ZIP              :
> >
> > Phone number where you    Day :
> > can be reached            Eve :
> >
> > Model number of the Drive    :
> >
> > Serial number (sticker on top) :
> >
> > Date of purchase              :
> > Do you have a receipt:
> > Problem description - Give the error code, and the symptom
> >
> >   Once I receive this information, you will get a confirmation message
> that
> > will include a RMA reference number and shipping instructions.
> >
> >
> >
> > --
> > Phil Perkins
> > Creative Labs Technical Support
> > http://www.creativehelp.com
> > Tech Support: 405-742-6655
> > http://www.soundblaster.com
> > "lorenzodes" <lorenzodes@iol.it.removeme> wrote in message
> > news:8v8ktd$7hp$1@news.creativelabs.com...
> > >
> > > "Dino" <bedrock722@gte.net> ha scritto nel messaggio
> > > news:8v7jnr$hhi$1@news.creativelabs.com...
> > > > And I'm having same problem with the 8432.
> > > >
> > > > Dino
> > > >
> > >
> > > Me too, with my 4424. The original version of ABCD, supplied with my
> > > Creative Kit, just crashed. The updated one (v. 1.50) starts the
format
> > > process, but while the dialog box reports it's working and the
progress
> > bar
> > > increases, the CD-RW's led shows some reading/writing only in the
> > beginning.
> > > During the rest of the process, my CD-RW looks and sounds idle.
> > >
> > > No problems with Nero. Nonetheless it's very annoying that I can't use
> > > packet writing with it. I believe it's only a problem with ABCD,
because
> > > DirectCD works fine (I tried it).
> > >
> > > My configuration is:
> > >
> > > AMD k6 3d 350Mhz
> > > MB Asus p5a
> > > Win 98 SE (but I got the same problem when I used the first Win98)
> > > Kit Creative DVD Encore 5X
> > >
> > > I'm using the specific drivers for my chipsets (same problem with the
> > > generic ones supplied with Win98)
> > >
> > > --
> > > ----
> > > ---------------------
> > > Saluti
> > > Lorenzo
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>