🚀 go-pugleaf

  RP> From: none (Rich Phyllisman)

You forgot to call me a Nazi and predict the imminent death of the net, but
aside from that you're living up to expectations.  All this, because I said I
tipped 20% some of the time?  Or was it because I said I tipped 15% as a matter
of practice, when service was acceptably good?  Are you having a bad Nair day,
Rich?

  RP> Gosh, I've certainly started something here, didn't I? Well I asked
  RP> for it. At least there is some energy in the dc.dining newsgroup after
  RP> all. I will say this: based on people's detailed descriptions of their
  RP> 0% - 20% scale, it's obvious who has waited tables and who hasn't. I
  RP> also have to laugh at how DC diners seem to base quality of service on
  RP> how many refills they get for their ice tea. How many new postings do
  RP> we need to describe "cheap" in a 100 words or less? Eddy Rice, you are
  RP> the most pathetic of them all. I am convinced you have never waited
  RP> tables in your life and am sure you are HELL to wait on regardless of
  RP> what you say of yourself, kiddies, and darling wife. No one in their
  RP> right might will defend a lousy waiter. Nor is any blatant rudeness to
  RP> a customer acceptable under any circumstances. However, since most of
  RP> you have written pages and pages of diatribes against "bad service"
  RP> and said very little, if anything, about good service, I am sure you
  RP> are what most waiters write off as lost causes (i.e. people who will
  RP> look for anything to complain about, so they can find a convenient
  RP> excuse for their cheapness and bad attitude). On the question of iced
  RP> tea: Most restaurant managers tell their waiters not to refill coffee
  RP> or iced tea more than once. Nevertheless, since most waiters are nice,
  RP> they usually will refill coffee or iced tea as many times as necessary
  RP> to keep a customer happy. Cheap customers such as the likes of Eddy et
  RP> al. seem to expect something for nothing every time they go out. All I
  RP> can say is that people like this REEK of their cheapness and get what
  RP> they deserve. I am still baffled how anyone can rate a restaurant on
  RP> the number of ice tea refills they receive. I might be inclined to
  RP> think that such a person has a rather uncommon, unsophisticated
  RP> background but I won't be so presumptuous. I would add that in most
  RP> European countries, waiters make salaries, have national health care,
  RP> decent unemployment benefits, etc. The results on service are thus
  RP> obvious. However, most of my friends who are Europeans remark that
  RP> they find people in the service sector in the U.S. much more friendly
  RP> and attentive than those in Europe. It's called the personality
  RP> factor, which people like Eddy (who probably hits every TGI Fridays in
  RP> Europe when traveling with the kiddies) have no interest in. Also, any
  RP> waiter knows that a European customer is 90% likely to be demanding as
  RP> hell and not leave more than a couple of bucks regardless of the total
  RP> bill. There, I'm finished, but wish to thank you all for contributing
  RP> such a lively discussion about service. Now, who will be the first to
  RP> commend a waiter/restaurant for good service...? I'm sure it won't be
  RP> Eddy.