Re: RCN scary letter

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Article #6402

#6402

From: spamtrap1888
Date: Thu, 22 Nov 2007 18:43

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On Nov 22, 5:01 am, Charles Packer <mail...@cpacker.org> wrote:
> If your cable TV, Internet or phone
> provider is RCN, you must have received
> the same serious-sounding letter from
> them that I did. It says I have a deadline of
> December 1 to establish a password and
> provide answers to a couple of security
> questions, to be used in the future
> when I call to request service changes,
> etc.
>
> I'm not going to do anything about it.
> According to RCN's Q&A at its Web site,
> if I call in a service request and I
> don't have the answers to the security
> questions, they will have to call me
> back at the phone number given on my
> account to authenticate my request. That's
> good enough security for me.

What's the big deal? If I call to make changes at my ISP, they ask for
my password, lest I be some troublemaking clown. You're not at your
house 24/7 -- what if your phone doesn't work for some reason?

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From: spamtrap1888@gmail.com
Newsgroups: dc.general, pa.general, ne.general, chi.general, misc.consumers
Subject: Re: RCN scary letter
Date: Thu, 22 Nov 2007 10:43:29 -0800 (PST)
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