🚀 go-pugleaf

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Some customers are currently experiencing packet loss and slow
connectivity when connecting to our services. This has been
caused by the unpredictable behaviour of some of our routers.
We are treating this with the utmost priority and have planned
and carried out the following remedial work:

Ongoing traffic reconfiguration is being conducted. We are
changing our routeing patterns to move traffic away from the
affected equipment. We are adding capacity to the affected
routers which will also help to reduce the problem. Some of
this work has been carried out over the last 48 hours and
will continue early tomorrow.

Additionally, extra hardware is being shipped to us from the USA
which will allow us to add routeing capacity to our network. This
will be installed as quickly as possible and should alleviate the
current problem.

We will issue a further announcement to inform you when this work
will be carried out.

Malcolm Muir
Demon Internet

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Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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