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Article #107

Planned Maintenance - ADSL

#107
From: Malcolm S. Muir
Date: Fri, 29 Nov 2002 11:18
57 lines
3184 bytes
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We have been notified by BT that they will be carrying out planned
maintenance affecting our ADSL customers as follows:

  Between Sunday 8th December and Tuesday 17th December.

BT state:

  The work is a part of our continued improvements to the Alcatel
  equipment to remove current intermittent problems and increased
  overall Network performance and affects the Alcatel 1st Generation
  or Standard Density DSLAMs.

  The upgrade the will take 10 days (8th December to 17th December
  inc). The outage times on the above dates will be between the hours
  of 0200 - 0600 and will last for approximately 15 minutes. 

BT have provided a table of the exchanges that will be affected on
specific dates and times. This can be viewed at:

   http://www.demon.net/helpdesk/announce/maintenance/2002/da20021129b.pdf

To view the above you will require a PDF viewer. Adobe Acrobat
Reader may be downloaded free of charge for many platforms from:

   http://www.adobe.com/products/acrobat/readstep.html

If following the work by BT your connection does not automatically
re-establish, please turn the router off, then on again after a
30 second period and allow 5 minutes for the router to reconnect.

Customers that are still unable to establish a connection and
know their Demon connection information, are advised to instruct
the router to disconnect and then login with a username of
bt_test@startup_domain - upon connection with these new details,
please disconnect and reconnect using your Demon login
information.

Malcolm Muir
Demon Internet

- -- 
Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Planned Maintenance - ADSL
Followup-To: demon.service
Date: Fri, 29 Nov 2002 11:18:56 +0000
Organization: Demon Internet Ltd.
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