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Article #111

Planned Maintenance - ADSL

#111
From: Malcolm S. Muir
Date: Mon, 23 Dec 2002 18:46
62 lines
3351 bytes
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We have been notified by BT that they will be carrying out planned
maintenance affecting our ADSL customers as follows:

   Between Tuesday 7th January and Friday 10th January 2003

Outages are scheduled to last approximately 10 minutes between
02:00 and 06:00.

BT state:

   We would like to take this opportunity to inform you that there is
   a planned upgrade to some of the Fujitsu DSLAMs. Work will be
   undertaken by our DSLAM suppliers starting on 7th January 03 and
   completing on the 10th January 03. 

   The work is a part of our continued improvements to the Fujitsu
   equipment to remove current intermittent problems and increase
   overall Network performance and affects the Fujitsu 2nd Generation
   of FDX DSLAMs.


BT have provided a table of the exchanges that will be affected on
specific dates and times. This can be viewed at:

   http://www.demon.net/helpdesk/announce/maintenance/2002/da20021223a.pdf

To view the above you will require a PDF viewer. Adobe Acrobat
Reader may be downloaded free of charge for many platforms from:

   http://www.adobe.com/products/acrobat/readstep.html

If following the work by BT your connection does not automatically
re-establish, please turn the router off, then on again after a
30 second period and allow 5 minutes for the router to reconnect.

Customers that are still unable to establish a connection and
know their Demon connection information, are advised to instruct
the router to disconnect and then login with a username of
bt_test@startup_domain - upon connection with these new details,
please disconnect and reconnect using your Demon login
information.

Malcolm Muir
Demon Internet

- -- 
Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Planned Maintenance - ADSL
Followup-To: demon.service
Date: Mon, 23 Dec 2002 18:46:10 +0000
Organization: Demon Internet Ltd.
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Approved: malcolm@demon.net
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