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Article #110

Planned Maintenance - ADSL

#110
From: Malcolm S. Muir
Date: Tue, 17 Dec 2002 11:02
57 lines
3039 bytes
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We have been notified by BT that they will be carrying out planned
maintenance affecting our ADSL customers as follows:

                 Tuesday  17th December
                 Tuesday   7th January
                 Wednesday 8th January
                 Thursday  9th January

Outages are scheduled to last up to 4 hours at various times of
the day.

BT state:

   This work is necessary to our overall improvement drive but
   will unfortunately cause an outage for your End Users.

BT have provided a table of the exchanges that will be affected on
specific dates and times. This can be viewed at:

   http://www.demon.net/helpdesk/announce/maintenance/2002/da20021217a.pdf

To view the above you will require a PDF viewer. Adobe Acrobat
Reader may be downloaded free of charge for many platforms from:

   http://www.adobe.com/products/acrobat/readstep.html

If following the work by BT your connection does not automatically
re-establish, please turn the router off, then on again after a
30 second period and allow 5 minutes for the router to reconnect.

Customers that are still unable to establish a connection and
know their Demon connection information, are advised to instruct
the router to disconnect and then login with a username of
bt_test@startup_domain - upon connection with these new details,
please disconnect and reconnect using your Demon login
information.

Malcolm Muir
Demon Internet

- -- 
Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Planned Maintenance - ADSL
Followup-To: demon.service
Date: Tue, 17 Dec 2002 11:02:50 +0000
Organization: Demon Internet Ltd.
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