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Article #119

Planned Maintenance - ADSL

#119
From: Malcolm S. Muir
Date: Wed, 22 Jan 2003 11:19
53 lines
2981 bytes
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We have been notified by BT that they will be carrying out planned
maintenance affecting our ADSL customers as follows:

   Monday 27th January to Friday 7th February between
   02:00 and 06:00 each day

The following exchanges will be affected:

   Southwark
   Battersea

BT State:

   As part of BT Wholesale's drive to enhance the service
   experienced by Broadband Service Providers and End Users, some
   internal testing of diagnostic tools is to take place in several
   London exchanges. The objective of the testing is to identify
   the most suitable tools available, to establish a plan for
   rollout into the Broadband network and to establish that this
   type of tool will enable BT Wholesale to improve upon the
   existing fault handling and dispatch procedures.

If, following the work by BT, your connection does not automatically
re-establish, please turn the router off, then on again after a
30 second period and allow 5 minutes for the router to reconnect.

Customers who are still unable to establish a connection and
know their Demon connection information, are advised to instruct
the router to disconnect and then login with a username of
bt_test@startup_domain - upon connection with these new details,
please disconnect and reconnect using your Demon login
information.

Malcolm Muir
Demon Internet

- -- 
Malcolm S. Muir                                   Demon Internet Ltd.
Sunderland                                        322 Regents Park Road
England                                           London N3 2QQ


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From: "Malcolm S. Muir" <Malcolm@demon.net>
Newsgroups: demon.announce
Subject: Planned Maintenance - ADSL
Followup-To: demon.service
Date: Wed, 22 Jan 2003 11:19:32 +0000
Organization: Demon Internet Ltd.
Lines: 53
Approved: malcolm@demon.net
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