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Article #2293

Re: poor atari support

#2293
From: Frank Charlton
Date: Tue, 09 Jan 1996 00:00
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Neil@yr-ynys.demon.co.uk (Neil Martin) wrote:

>Frank Charlton has been kind enough to offer to help Mr Harrop get on 
>line (if Frank can't sort it I reckon we should all give up!) so 
>perhaps you could arrange for Mr Harrop's account to be reopened.

I spoke to Mike today, and he doesn't want the account re-opened. He's happy with his CIX connection.

>Demon support do not have an atari. There are so many different 
>versions of the platform that it wouldn't be worth the outlay to buy 
>one of each so why not get hold of MagiCmac - it would be a big help 
>for your support staff for only UK150 or so outlay?

MagiCMac wouldn't be a viable solution. Neither NOS nor Oasis behaves very well IME.

Some general comments, to be fair. When I last spoke to Mike @ support before I left, he stated that they had 2 STs in the 
office. Mike wanted me to travel to London to train the support staff on the Atari, and was willing to pay. he also asked me 
to look about for potential authors to provide a "badged" version of connectivity software for teh ST. Mike once owned an ST, 
and recognised that Demon were the only ISP to provide support. Had I not left, I think the Atari support situation may well 
have grown along with Mike's plans. Some people at Demon do take the ST seriously.

ATB, Frank

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From: Frank Charlton <Frank.Charlton@dial.pipex.com>
Subject: Re: poor atari support
Date: 1996/01/09
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