Article View: demon.ip.support.atari
Article #2316Re: poor atari support
From: Frank Charlton
Date: Thu, 11 Jan 1996 00:00
Date: Thu, 11 Jan 1996 00:00
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In article <821234451.6540@thokk.demon.co.uk>, malcolm@demon.net (Malcolm Muir) wrote: >I was speaking as I saw. There was no great volume of postings in the >newsgroup nor did I see a significant number of emails in the internet >mailbox. You were (AFAIK) not available to qualify these facts. To begin with, I take the fact that there wasn't a huge amount of traffic in here as a compliment, as I managed to solve 90% of problems via the voice support calls. Secondly, there wouldn't be much mail addressed to the support mailbox as I was receiving most of it. What did come your way was forwarded to me. >I quoted the term as you were, like me, not a full time employee of >Demon. Had I not emphasised that I was not using the word in the >normal way, I would have implied that you were an employee of Demon, >something that was not in fact the case. My apologies, point taken. I wasn't aware that you weren't an employee either. Apologies again, as in that case you shouldn't be taking any stick on these matters either. >I am aware of some of the details behind this. I do not think it is a >subject for public discussion so will not make comment. I agree - partially. I raised that point (payment) to notify everyone else in here generally. When I did quit, I had one or two pieces of abrubt mail to my new address accusing me of "dropping Atari users in it", and I felt it was time to let certain people know that I did it far more as a hobby than for renumeration. It wasn't a direct dig at DIS or anyone within the organization. My original arrangement was made with Grahame Davies, and I was perfectly happy with it, up to the point where users expected more than time allowed. I agree it's not a subject for public discussion as such, but yours is the first reply I have had from anyone within DIS since I quit last October/November :( ATB, Frank. Tachyon Communications - http://www.netkonect.net/tachyon/ * Web Design * Technical Support * Freelance Journalism * "Who programs the programmer?" - David Zindell, "Neverness"
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 112f4b,3811a611753606aa X-Google-Attributes: gid112f4b,public From: Frank.Charlton@dial.pipex.com (Frank Charlton) Subject: Re: poor atari support Date: 1996/01/11 Message-ID: <AD1B51EC96681A6E9@al073.du.pipex.com> X-Deja-AN: 135156458 distribution: world references: <821139106_OASIS_@coconut.demon.co.uk> <821103745.19952@thokk.demon.co.uk> <4csqds$dfg@soap.news.pipex.net> <821234451.6540@thokk.demon.co.uk> organization: ST FORMAT Magazine newsgroups: demon.ip.support.atari