🚀 go-pugleaf

I phoned the technical helpline today to complain about our problems.
Surprise, surprise, the guy at the other end wasn't aware of any problems,
and he couldn't offer any solutions. Fair enough, I suppose, as he can't
just pop out & buy 5000 new modems. His initial tack was to try to blame my
computer, software, phone line, height, weight....you get the idea. Once I
had appraised him of a few facts, & he realised that I might know what I was
talking about, he just fell back on the 'I don't know'.

Secondly, the newsserver situation is _not_ going to get any better in the
near future. He told me that they had just bought a bigger, faster server
before Xmas, and that the bugger is clogged up already (NO!). He said that
it had reached the stage where bigger & faster equipment wasn't the answer,
and that various other things were being looked into. I suggested several
newsservers, but it seems that this idea has been thought of & rejected.

Just to let you know.

Oh, and any Demon employees, _PLEASE_ respond. Better still, get someone
with a bit of clout to make an official announcement.

Yours, fed up & a lot poorer,
  
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   "..Is it better to rule in hell than it is to serve in heaven?"
                                           Child Of The Damned - Warlord
 
   Steph Taylor             steph@wuss.demon.co.uk
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