🚀 go-pugleaf

>>
>>Demon fulfilled their part of the contract, they are therefore
>>entitled to be paid, even given the unfortunate circumstances that Mr.
>>Harrop was unable to get his choice of hardware and software to work.
>>
>>-- 
>>Malcolm S. Muir
>>Sunderland
>
>All this may be legally correct, but surely it isn't the point.
>You provide good support for IBM-PC and MAC clients. ATARI clients should expect
>the same service, whether this is part of your OFFICIAL contract or not.
>
>Generally, as others have written here...when you can finally get through to
>your support line...which must mean LOTS of people are having problems, by the
>way...ATARI owners are usually fobbed off with `there's something wrong with
>your programme'.
>
>I suspect you know that you wouldn't be having your current success with
>everyone on other platforms if you didn't offer THEM good technical support!
> 
>It wouldn't kill Demon, would it, to buy an ATARI and train at least ONE of
>your technical support team to learn about it! Failing that, why not hire the
>writers of OASIS or STIK/CAB to be your expert.
>
>To repeat...we deserve as much support as users as other platforms. We pay the
>same...we chould get the same!      


Well said that man!

I agree with your whole posting, and also with the similar message in the
other related thread.

We don't want special treatment, just equal treatment.

Yours Ataringly

Mike Kerslake 

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