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Article #2473

Re: repeated mail sending - HELP

#2473
From: Gary Priest
Date: Wed, 15 Nov 1995 00:00
44 lines
2475 bytes
Before anyone makes any smart comments, my previous posting was an accident. I
told Oasis to hold it, but it went ahead and posted it anyway (before I had
finished it), whoops.
  
 In article <816393869snz@xciv.org>
  Paul Civati <paul@xciv.org> said:-

>In article <815861056_OASIS_@the-gap.demon.co.uk>
>           gary@the-gap.demon.co.uk "Gary Priest" writes:
>
>> When I got home and looked expectantly for my 4 e-mails to arrive. Nothing.
>> After just ringing Support again, and a very awful phone call it was, where the
>> guy (different one) just said 'oh you should never have e-mail deleted like
>> this' and 'I expect it's on your machine for a different user' (I mean,
>> please???), I eventually had to hang up in disgust.
>Hmmm.  I don't know why or how this happened, if good details were given by
>you then only the single troublesome mail in question should have been
>deleted.

I gave excellent details and even had quite a chat to the Demon guy, and like I
said, he 'appeared' to know what he was doing. He knew damn well he was
supposed to just delete the two. Are you sure you don't work for Demon, Paul?
They did their utmost to blame me and call me an idiot (I may well be, but it's
not polite to say so, and I wasn't in this case :-) ).
They screwed up, end of story.
  
>> It seems as if they deleted ALL my e-mail not just the 2 they were supposed to.
>> So be warned, if you do this, they (Demon Support) could well delete ALL your
>> e-mail and then wash their hands of the whole thing.
>
>This plainly shouldn't have happened. :-(

Too right it shouldn't. But it's about what I've come to expect from Demon
(they couldn't organise a p**s up in a brewery).
An apology might have been nice, but that would have meant they'd have to
accept responsibility (god forbid).
  
__

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     Gary Priest     gary@the-gap.demon.co.uk
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From: gary@the-gap.demon.co.uk (Gary Priest)
Subject: Re: repeated mail sending - HELP
Date: 1995/11/15
Message-ID: <816471884_OASIS_@the-gap.demon.co.uk>
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