Article View: demon.ip.support.mac
Article #133Re: I need help with my mac
From: Peter Ceresole
Date: Sat, 24 Feb 2001 11:38
Date: Sat, 24 Feb 2001 11:38
25 lines
1854 bytes
1854 bytes
In article <20010223124929.02205.00001438@ng-bg1.aol.com>, dbikedude@aol.com (DBikedude) wrote: >When i turn on my mac it freezes up & i can't move the mouse. thanks Okay. What kind of Mac is is? Which version of the operating system are you using? First things first; have you tried starting up with the shift key held down? This should start it with the extensions off. If it starts up okay then, it means that some extension or other is misbehaving- maybe doesn't agree with some other extension. Have you recently installed some new software? MSWord and MSOffice are favourites for causing occasional trouble. If you *have* recently installed something, then after you've started with extensions off go into Control Panels->Extensions Manager and disable the new extension(s). Then try starting up normally and see if it works. Let us know what happens. Also, ask in uk..comp.sys.mac, which is a much larger and very friendly newsgroup. -- Peter
Technical Details
Message-ID:
<B6BD5BD196686B594@cara.demon.co.uk>Path:
arc1-ca.pugleaf.net!supernews.google.com!sn-xit-02!supernews.com!news.tele.dk!212.74.64.35!colt.net!dispose.news.demon.net!news.demon.co.uk!demon!cara.demon.co.uk!userReferences:
<20010223124929.02205.00001438@ng-bg1.aol.com>Show Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10f989,4fc5ec214dc84d2d X-Google-Attributes: gid10f989,public X-Google-ArrivalTime: 2001-02-24 03:39:02 PST Path: arc1-ca.pugleaf.net!supernews.google.com!sn-xit-02!supernews.com!news.tele.dk!212.74.64.35!colt.net!dispose.news.demon.net!news.demon.co.uk!demon!cara.demon.co.uk!user From: peter@cara.demon.co.uk (Peter Ceresole) Newsgroups: demon.ip.support.mac Subject: Re: I need help with my mac Date: Sat, 24 Feb 2001 12:38:41 +0100 Organization: none Message-ID: <B6BD5BD196686B594@cara.demon.co.uk> References: <20010223124929.02205.00001438@ng-bg1.aol.com> NNTP-Posting-Host: cara.demon.co.uk X-NNTP-Posting-Host: cara.demon.co.uk:158.152.17.67 X-Trace: news.demon.co.uk 983014702 nnrp-08:24573 NO-IDENT cara.demon.co.uk:158.152.17.67 X-Complaints-To: abuse@demon.net X-Newsreader: NewsHopper 1.3b Lines: 25