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Article #134

Re: Surftime phone numbers

#134
From: Timothy Lyons
Date: Thu, 01 Mar 2001 22:48
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Malcolm,
Thanks for the reply, but you don't explain why Demon impose this restriction.

First, this does have to do with Macs, because for PCs there are apparently
a number of DUN (Dial Up Network) managers that will automatically change
the number dialed according to the time of day.  I am not aware of any such
programs available for theMac, so my question was, is there any such
program available.

Second, it does  have to do with Demon, because Demon restrict connection
to g5 numbers during the day. Now, I have no objection to Demon doing this,
Demon make their charging arrangements quite clear, and I am quite happy
with the charges.

However, Malcolm, could you please explain why Demon impose this restriction?

As I see it, BT provide an E&W Surftime customer with a number that I can
call free in E&W, and for something like 1p in the day. Now Demon do not
make this number available during the day to Premier Connect customers,
which gives me an inconvenience because there is no easy automatic way to
choose the phone numbers. As I say, Demon a probably acting quite
rationally and reasonably in  imposing this restriction, but I would like
to know why.

Since BT offer this free/1p tarrif that is not used by Premier Connect
customers, I would like to know on what basis I should make representations
to BT/OFTEL, to explain that this tarrif arrangement is not convenient.

Thanks, Malcolm, as I say, it is not a critisism of Demon (I gather that BT
Intermet have the same arrangement), but I would like to know why.

Tim Lyons. 

In article <slrn991nt1.sqi.malcolm@muir-et5.staff.demon.net>,
malcolm@demon.net wrote:

>On Mon, 19 Feb 2001 00:00:57 +0000, Simon Slavin
<slavins@hearsay.demon.co.uk@localhost> wrote:
>>In article <timl-ya02408000R1802012346390001@news.demon.co.uk>,
>>timl@kulath.demon.co.uk (Timothy Lyons) wrote:
>>
>>> it doesn't explain why BT don't provide a charging rate that is more
>>> suitable for the users. Just that we don't need yet another rate, and that
>>> the present arrangement should be good enough.
>>> 
>>> It doesn't even say why Demon choose not to allow the calls at the g5 rate
>>> during the day. Can any demon person answer that?
>>
>>Erm ... what does this have to do with Macs ?  These questions should
>>be put to your telecommunications company (probably BT) since it is
>>they who set the g4 and g5 charges.  Demon have nothing to do with
>>how much you pay your phone company for calls.
>
>Indeed and we do allow connection to the g5 numbers during the day, but
>restrict it to Demon Premier Connect Plus customers.
>
>-- 
>Malcolm S. Muir                               Demon Internet
>Sunderland                                    322 Regents Park Road
>England                                       London N3 2QQ
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From: timl@kulath.demon.co.uk (Timothy Lyons)
Newsgroups: demon.ip.support.mac
Subject: Re: Surftime phone numbers
Date: Thu, 01 Mar 2001 22:48:31 +0000
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