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Article #5691

Re: Eudora - why won't it pick up messages?

#5691
From: Alan Staniforth
Date: Thu, 02 Nov 1995 00:00
84 lines
3850 bytes
In article <815338978.18159@clauson.demon.co.uk>,
Robert Clauson <bob@clauson.demon.co.uk> wrote:

> I have AddMail 2.0b4 working perfectly (thanks to Alan Staniforth).
> 
> My problem is that 'command-m' shows messages arriving in AddMail, but I 
> can't get them to open in Eudora. I thought I could but I can't so I'll 
> grovel again.
> 
> 'command-M' gives the information window "Checking Mail.Preparing to 
> transfer... Contacting (0.0.0.0)..."
> 
> Help me please before I tear my hair out.

Bob, this can only be happening because you do not have Eudora 
correctly configured. Almost certainly you have the POP3 account 
field in the settings blank. This needs to contain the pathname to 
the drop file in which AddMail is placing your email.

I would like you to carry out some tests and to answer some questions 
for me. Please, print out the following instructions (or copy them 
into Simpletext or something so you can read them while doing the 
tests. It is vital that you a) do exactly what I tell you  and b) note 
down the information needed to answer to answer the questions I ask. 
Sorry to be so dogmatic but there are a number of possible causes of 
your problem and it would take forever to explain why I need each 
piece of information.

1]	If you have Eudora 1.5.x, open the "Settings..." dialog. If you 
have Eudora 1.4.x open the "Configuartion..." dialog. (In both cases 
this is an item on the "Special" menu.

2]	Note down what it says in the "POP Account" field. In your reply, 
tell me what it says. Do not, under *any* circumstances, change or 
edit this field. Click "Cancel" to close the dialog.

3]	QUIT EUDORA!

4]	Launch AddMail.

5]	Pull down the "Users" menu. Drag down to the "Edit User" item. How 
many users appear on the sub-menu that pops out.

6]	Assuming there is only one user, called "bob", drag across to that 
submenu and select it. The "Edit User" dialog will open.

7]	About halfway down there should be a button lablled "Set Drop 
File".  Note down what it says beside this button.  It should be 
something like "user+f5de1". Let me know what it says in your reply. 
Now, click the "Set Drop File" button. A standard file dialog should 
open and it should be displaying a folder containing a file with the 
odd name you have just noted down. Let me know whether it is or isn't. 
Click "CANCEL" to close the STANDARD FILE dialog.

8]	Click on the button labelled "Update Eudora Settings" - a standard file 
dialog will open - using this dialog navigate into your System folder 
and then into the folder you will find in the system folder called 
"Eudora Folder".  In there you will find a file called "Eudora Settings"
 - double-click its name in the dialog window list and the standard file 
dialog will close.  Click "OK" to close the "Edit User" dialog.

9]	QUIT ADDMAIL.

10]	Launch Eudora.

11]	Open the "Settings"/"Configuration" dialog again. What does the 
POP3 account field say now? Click "Cancel" to close the dialog.

Further questions:

How do you launch Eudora?

Do you use any security software?

Post your replies and I'll get back to you.

Regards,

-Alan.

-- 
Alan Staniforth ** alan@bones.demon.co.uk ** alan_s@cix.compulink.co.uk
"Meum est propositum/In taberna mori,/Ut sint vina proxima/Morientis ori."
       -- Anon.
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From: alan@bones.demon.co.uk (Alan Staniforth)
Subject: Re: Eudora - why won't it pick up messages?
Date: 1995/11/02
Message-ID: <ACBEDBDA96688FD63E@bones.demon.co.uk>
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