I need help with my mac

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2 total messages Started by DBikedude Fri, 23 Feb 2001 17:49

#132

Author: DBikedude
Date: Fri, 23 Feb 2001 17:49

1 lines
693 bytes

When i turn on my mac it freezes up & i can't move the mouse. thanks

Re: I need help with my mac

#133

Author: Peter Ceresole
Date: Sat, 24 Feb 2001 11:38

25 lines
1854 bytes

In article <20010223124929.02205.00001438@ng-bg1.aol.com>,
dbikedude@aol.com (DBikedude) wrote:

>When i turn on my mac it freezes up & i can't move the mouse. thanks

Okay. What kind of Mac is is? Which version of the operating system are you
using?

First things first; have you tried starting up with the shift key held
down? This should start it with the extensions off. If it starts up okay
then, it means that some extension or other is misbehaving- maybe  doesn't
agree with some other extension. Have you recently installed some new
software? MSWord and MSOffice are favourites for causing occasional
trouble. If you *have* recently installed something, then after you've
started with extensions off go into Control Panels->Extensions Manager and
disable the new extension(s). Then try starting up normally and see if it
works.

Let us know what happens.

Also, ask in uk..comp.sys.mac, which is a much larger and very friendly
newsgroup.

-- 
Peter

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