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Article #90

Re: w2000 problems on first connection to Demon

#90
From: Five Cats
Date: Wed, 09 Oct 2002 06:17
56 lines
3354 bytes
In article <1040.45T784T13883783angus@angusm_ANTISPEM_.demon.co.uk>,
Angus Manwaring <angus@angusm_ANTISPEM_.demon.co.uk> writes
>
>Hi,
>   we've recently bought a PC (Windows 2000) and I can't seem to make use
>of my existing Demon account with it. I've been through the Internet
>wizard thing a few times, I've spoked to Demon support, but I don't seem
>to be getting anywhere. I wanted it to work with my existing 0844 number
>and it seems to connect, and then I can faintly here high-pitched modem
>whistles but after a bit the message "no answer" appears and it re-tries
>with the same result. I've tried several numbers - all with the same
>result.
>
>Oh and I unticked the 3 boxes in the Properties/Network thing as Demon
>told me to.
>
>It almost sounds as if need a "wait" command after Demon answer, but I've
>no idea how to do that and I'm probably completely wrong.
>
>Can anyone offer any advice, please?  Cheers.

I use Win2K and have never had any problems of my PCs making.  Check all
the properties pages for the connection.

General - nothing special here, make sure the phone number is correct.
0844 041-6662 is the usual night time number.  If you try using this
after 8am and before 6pm on a weekday it won't connect.  I'm not sure if
disabling CLID on your phone line causes a problem with Demon - it
certainly does with some ISPs.


Options - only 'prompt for phone number' is ticked of the dialling
options.

Security - only the 'typical' radio button is selected

Networking - PPP: is selected, not SLIP, and only TCP/IP is selected in
the lower window.  Digging deeper:

        PPP settings: Enable LCP extensions and Negotiate multil-link
are ticked, enable software compression is not.

        TCP/IP properties: Obtains IP address automatically, mine has
the DNS server numbers (158.152.1.43 and 158.152.1.58) entered but I
believe it can work with obtaining the DNS server addresses
automatically.

        Advanced properties:  Make sure 'use default gateway on remote
network is ticked', mine also has 'Use IP header compression' ticked.

Sharing - don't enable this at least not until you have the connection
working.


-- 
Five Cats
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From: Five Cats <cats_five@hotmail.com>
Newsgroups: demon.ip.support.nt
Subject: Re: w2000 problems on first connection to Demon
Date: Wed, 9 Oct 2002 07:17:38 +0100
Organization: Five Cats
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