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Article #18008

Re: SupraExpress 28.8: Regularly takes 3 attempts to connet to Demon. Is it a bad modem?

#18008
From: Gary Cleghorn
Date: Tue, 03 Dec 1996 00:00
59 lines
2537 bytes
In article <32a3ec56.839089@news.demon.co.uk>, Andy Fair
<andy@bees-tm.co.uk> writes
>Carl <cdr@ez2.net> wrote:
>
>>In article 329b31c6.35926688@news.demon.co.uk,
>>      tim@tecno.demon.co.uk (Tim Craig) said:
>>>
>>>I have a SupraExpress 28.8 modem which seems to always take 3 
>attempts 
>to
>>>connect to Demon.
>[SNIP]
>>My experience has been that connection  problems are often because of a 
>less 
>than
>>appropriate initiation string.  Search for and experiment with different init 
>strings.  Also,
>>check with the Diamond-Supra web site and also with your comm software's  
>mfr.
>>to see if there is an updated modems information/data file available for your 
>modem.
>>I got faster connection buy updating my Procomm  Plus 3 modems.dat file 
>which I 
>>downloaded from the Daimond-Supra site.
>
>Where abouts on the Diamond Web site do you get this from? I've
>looked, but nothing jumps out and says "this is what your're looking
>for, download me!" (metaphorically speaking!) I have a Supra Express
>28.8i, and am suffering from the same problems. The modem works OK for
>other services (like Compu$erve), it's just that Demon doesn't seem to
>like negotiating protocols (the modem quite often comes back with
>PROTOCOL: NONE
>and then drops the connection).
>
>Please help me, and (I suspect), many other Supra users.

I have a SupraFax 228 with the latest flash rom from the Diamond site
and have no problems at all.

Have you got the Ascend FAQ from demon?

If not, send a blank e-mail(disable your .sig) to support@demon.net
with the words     send ascend       in the subject line.

My init string is the one supplied by Demon's own internet package 
Turnpike  for the Supra Fax 228 and it is;

AT&F2&D3%C2S95=46

I have also changed the country code to the one for the UK but i'm not
sure if this was needed or not.

BTW the flash upgrade now gives my modem 33.6k :-)


-- 
Gary Cleghorn
Toon Army Rules
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From: Gary Cleghorn <gary@tequila.demon.co.uk>
Subject: Re: SupraExpress 28.8: Regularly takes 3 attempts to connet to Demon. Is it a bad modem?
Date: 1996/12/03
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