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Article #211

Re: Rooms Got To GO

#211
From: C. Massey
Date: Thu, 17 Mar 2005 17:24
61 lines
3166 bytes
"Rich" <nospampetraman@verizon.net> wrote in message
news:cpi_d.10031$oa6.9079@trnddc07...
> Here is my Rooms Got To GO NightMare.
>
> My wife and I went to Rooms Got To GO furniture store and looked at New
Beds
> for my 2 boys.
>
> We settled on a Extra Long Single Beds with bunky board, and mattress.
> $500 A Piece , Sales person said "it's all good cuz it's all Wood!"
>
> We saw an UnderStorage Draw that could be Added to these beds so we added
> this Extra Item to our purchase.
> Got two Understorgage drawers $300 A PIECE!
>
> Total    $500 x 2 ------ $1000
> Plus     $300 x2 ------    $600
>
> Grand Total -------------- $1600 plus Tax and Shipping.
>
> Problem 1.
>
> Furniture Delivered 5 days after purchase, One Bed Arrives broken out of
the
> BOX!!  And what do you know this "All Good / All Wood" is really Partical
> Board covered with a Veneer!!!  I call Mgr and he says if I wanted ALL
WOOD
> it would have cost a couple thousand more. He claimed all their furniture
is
> manufactured like this.
>
> I call customer Service and they said I had 3 days to Return merchandise
> after purchase........BUT they didn't deliver until 5 days latter
> ...........OH well too bad for me........Mr Consumer.

<snip>

> Never shopping there again..............except for the Outlet store! <g>
>


We bought a king size Sealy Posterpedic pillow top set at either Rooms to Go
Outlet or the RoomStore Outlet on 360. Haven't had a problem and saved quite
a bit of money there also.

As far as your problem, I have heard other stories like yours from RTG.

Have you been to these 2 sites?

http://www.planetfeedback.com/consumer/ RTG has 143 entries, 125 are
complaints. This site allows you to send a message to the big wheels at RTG.
Pretty good site.

Also try http://www.ripoffreport.com/default.asp RTG has 52 complaints there
also...


Hope that you get satisfaction...

Chuck
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From: "C. Massey" <chuck@host.invalid>
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