🚀 go-pugleaf

On Thu, 05 Aug 1999 06:07:03 -0500, Rob Woodard <rwoodard@airmail.net>
wrote:

>Tigra wrote:
>
>> Hi there!
>>
>> Sorry if you haven't heard from me in a while but
>> I've been extremely busy and pissed off!!!  I
>> received my credit card bill today to see a charge
>> from "Internet America, Inc" on 6/30/99 for
>> $216.45!!!!!
>>
<snip>

I'm sorry that your renewal blind sided you in any way. We certainly
did not want to upset you with this.

You authorized this charge when you activated your account here with
us. Your account information was available to you online and also by
contacting the billing team. Lets not waste any more of your time. If
you want a refund from this last billing you are able to get this
credited back to your account by contacting the billing team and
identifying yourself as the account owner. Give them your new email
address and we can forward your mail to you for thirty days. I'll send
a copy of this reply to the billing team so they have a heads up.
There is no record that you called them about this prior to your
message here.


Charles Richardson
Director of Quality Assurance
Internet America
Charles.Richardson@airmail.net