🚀 go-pugleaf

Here's my thoughts/experience with IA so that others looking for an ISP can
make a better informed decision:


I'm curious as to why the credit card information from the old Cyberramp
flowed so easily over to IA, yet I had to go in and print up all this B.S.
on how to do all the manual data entry  that Internet America required me to
do so that I could be a member.  I had JUST given this account/billing
information to Cyberramp a month or two before when I signed up for a year.
Now, Internet America was marching me barefoot through the snow by asking me
to provide this information again.  Trust me, I went back and forth a few
times as to why I had to do their data entry.  It really pissed me off. I
felt like I (along with other ex-Cyberrampers) was saving Internet America
the $8/hr. for someone to key that stuff in.  Or, why couldn't they transfer
the info. electronically? I'll admit it...I'm lazy when it comes to crap
like that and have probably spent more time writing this then it took to go
through their forms, but the point is that I'm a customer and Internet
America is supposed to be providing a service, which, in my opinion,
includes doing their own administrative work to transfer my account
information from Cyberramp to their database.  Last, from what I gather from
the previous post, they would not have hesitated to bill my credit card had
I not gone through the process of setting myself up.

Conglomerations Kill Quality !! (and you thought Monopoly was just a board
game...)