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Article #108

Re: DIGEX Customer Newsletter

#108
From: Moo's Access Point
Date: Mon, 11 Dec 1995 00:00
49 lines
2677 bytes
In article <4ai9j9$c2n@access4.digex.net>,
Sean Connery <bond@access4.digex.net> wrote:
>In article <4ahmuo$sr2@access4.digex.net>,
>Moo's Access Point <moobox@access4.digex.net> wrote:


>>People seem to have this very bizarre notion that:
>>
>>	A) Bell Atlantic can be told what to do
>
>Oh geez.  OK, here is my humble opinion...and I gather as I am a 
>customer..most people here will agree.  Yes, I understand that BA this 
>and BA that and they're fone weasels and regulated monopoly blah blah blah.
>
>BUT...if BA told DIGEX...

1) Bell Atlantic did not tell DIGEX beforehand about the hertz-shaving by 
the SLC96s.

We did NOT have knowledge beforehand and trying to imply otherwise is
incorrect.

>or DIGEX had bothered to investigate..into the issued of the SLC96s don't
>generally provide connections paat 24k... 

2) It was not common knowledge within Bell Atlantic; how are we supposed 
to know more about the phone company's equipment than the phone company?

[ I should digress, on the leased line/frame relay side of the house, 
with the appropriate test equipment, we occasionally *do* know more than
BA, but leased line/frame relay/SMDS stuff is much more well-defined/
well-behaved than dial-tone ]
 
Given the number of engineers we were kicked around to in order to obtain
this information (Which <SURPRISE!> probably does affect other ISPs), and
our previous experiences with SLCs at Greenbelt, it hadn't been a problem. 

And Bell Atlantic does not hand out bug reports on every piece of equipment
in their COs.

>Then it is DIGEX's position to say hey...this is subpar performance...

We can't outguess Bell (altho' we have certainly tried on occasions).

-- 
	Doug Mohney				mohney@access.digex.net
	Product Manager - Leased Line		(V) 301-847-5105
	Digital Express Group			(F) 301-847-5215
			
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From: moobox@access5.digex.net (Moo's Access Point)
Subject: Re: DIGEX Customer Newsletter
Date: 1995/12/11
Message-ID: <4aidu4$5br@access5.digex.net>
X-Deja-AN: 121548148
references: <4a6a30$2n2@ss2.digex.net> <4afp2j$7sc@access1.digex.net> <4ahmuo$sr2@access4.digex.net> <4ai9j9$c2n@access4.digex.net>
organization: Express Access Online Communications, Greenbelt, MD USA
newsgroups: digex.general,digex.slip,balt.general,dc.general