Article View: digex.general
Article #109Re: DIGEX Customer Newsletter
From: Andrew Leonard
Date: Tue, 12 Dec 1995 00:00
Date: Tue, 12 Dec 1995 00:00
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2329 bytes
moobox@access4.digex.net (Moo's Access Point) wrote: >>}While I'm not a lawyer, nor do I play one on TV, DIGEX cannot be responsible >>}for the non-performance of Bell Atlantic owned services and equipment. >> >>You advertise 28.8K service. >Yes, we have 28.8K modems in place on the ends of our lines. We do not >and have not ever stated nor promised the performance of a Bell Atlantic >dial tone connection. He's got ya there. I was going to say earlier, but refrained, that the fact that they HAVE THE MODEMS doesn't guarantee you'll get that speed. >Nor will anyone else in this business, unless you buy a leased line, because >there's no way that we can assure the quality of any single dial-up >connection, nor the quality of the wire in your house, nor the quality of >the connections in the Central Office you are served out of. > > You lease lines to provide access from >>Baltimore to Beltsville. But those lines can't provide 28.8K service >>-- and you say you aren't responsible? Nonsense. >We have worked with and continue to work with Bell Atlantic on these >problems. However, you're under the misimpression that dial-tone services >are guaranteed to do anything other than what the tariffs state. One question is nagging at me (and I'm sure you or someone has answered, but I missed the answer) - Why is Digex the only place in the area to have these problems? People connect to BBS's at 28.8 extremely often. Why is Digex so unique in this case?
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10a9ce,d1501dbbe4ab84f7 X-Google-Attributes: gid10a9ce,public X-Google-Thread: 15ff9f,d1501dbbe4ab84f7 X-Google-Attributes: gid15ff9f,public X-Google-Thread: 101049,d1501dbbe4ab84f7 X-Google-Attributes: gid101049,public X-Google-Thread: 109e7a,d1501dbbe4ab84f7 X-Google-Attributes: gid109e7a,public From: aleonard@access.digex.net (Andrew Leonard) Subject: Re: DIGEX Customer Newsletter Date: 1995/12/12 Message-ID: <4aiq5c$2hk@news4.digex.net> X-Deja-AN: 121548133 references: <4a6a30$2n2@ss2.digex.net> <4a6lu4$eqp@access2.digex.net> <4a77go$184@access4.digex.net> <4ahe6l$ag2@wanda.pond.com> <4ahnlv$5q@access4.digex.net> organization: Express Access Online Communications, USA newsgroups: digex.general,digex.slip,balt.general,dc.general