🚀 go-pugleaf

>Did anyone from Digex examine the specifications of these slicks, to see 
>if they were suitable for 28.8 operation? Sounds to me like Digex bought 
>cheaper voice grade equipment, rather than the required data grade.

The SLC96's are telco property - I am pretty sure that I explained this
on this list at least once before - and we have no choice whatsoever in 
their use - they are just what the phone company uses to deliver dialtone
in fiber served facilities - period.

>Updating literature? That's it? How about updating our credit card 
>accounts for the service not provided?

We have been screwed on this one by Bell Atlantic, and we are working
now on a way to get out of it.

>While Digex "investigates" possible options, I think I'll investigate 
>other Internet providers, and find one that actually cares about it's 
>customers, and provides the level of service it advertises.  

This is your right, clearly; please do if it will make you happy.

Doug