🚀 go-pugleaf

In article <Pine.SUN.3.91.951207132352.3945A-100000@access4.digex.net>,
John McGing  <jmcging@access.digex.net> wrote:
>On 7 Dec 1995, Moo's Access Point wrote:
>
>> In article <4a6lu4$eqp@access2.digex.net>,
>> Chris Smolinski <cps@access2.digex.net> wrote:
>> 
>> >Did anyone from Digex examine the specifications of these slicks, to see 
>> >if they were suitable for 28.8 operation? Sounds to me like Digex bought 
>> >cheaper voice grade equipment, rather than the required data grade.
>> 
>> Bell Atlantic purchased, installed, and owns the AT&T SLC-96 <or whatever
>> they're called> equipment. 
>> 
>> Bell Atlantic is under no (none, zero, nada) obligation to provision 
>> voice quality analog phone lines to support 28.8K. If you can find us 
>> something in the mass of Public Utility Commission regulations to 
>> demonstrate otherwise, we'd love to hear it.
>
>So the problem isn't yours then.  Your hands are clean.  Fingers point 
>someplace else.  I'm sorry, but all things considered, this is one of the 
>poorest pieces of customer contact I've seen recently.
>
>Basically, this just says "It's not our problem".  No sympathy for the 
>fact that service isn't what they'd like, no expansion on what is going 
>on maybe to fix things.  Nothing (none, zero, nada) is done except say 
>"It's not our problem."

John, since I know that you have read digex.general constantly for 
the past several months, you KNOW that there has been MUCH communications
on this subject in that list - It isn't like we have just said "oh well, 
I guess there is nothing that we can do" - we have been researching this
and working on alternatives like crazy, and I *know* that I have sent 
posts on this, and that you have commented on them before, so don't 
play like we have never brought this up before.

Anyone who has their dialtone fiber delivered will have this problem 
right now, if they are using regular "analog" modems.  No way around it.

We are looking at a number of other ways to work around it, and we will 
keep people on the digex.general list informed.

Doug