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Article #38

Re: DIGEX Customer Newsletter

#38
From: Doug Humphrey
Date: Mon, 18 Dec 1995 00:00
35 lines
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>Quite the diversionary marketing spin you put on that...hah!  The question
>was did DIGEX ever spec things out....here we go again with the "blame BA
>for everything" routine...  I can understand even if no one at Digex
>thought to spec things out...but this kind of response just insults
>people... 

You are not understanding the situation; listen carefully and I will 
try to lay it out for you.

We (Digex) order "phone lines" to be delivered to our place.  We have 
NO SAY WHATSOEVER in what technologies the phone company uses to 
deliver those phone lines.  None at all.  They can drag in copper wire 
or they can bring in coaxial cable or they can run microwave links or
they can bring in fiber optic cable.  None of this is anything that we
even have "visibility" into - we have no say whatsoever.  

They have chosen, for whatever reasons they have, to do it with glass and
AT&T SLC96's - this is most likely because that is how they do it everywhere
(but that is just my CONJECTURE since we have no say or visibility into 
this whatsoever).  This solution of theirs (which is invisible to us; they
just had us copper pairs) works fine for voice, but lacks about 2k of 
bandwith because of the "robbed-bit" signaling and other design features,
so it can't do 28.8k - of course, since they  are not under any obligation 
to provide 28.8k, this is not a problem for them.  They feel that the 
solution deliveres dialtones just fine.

So, we have no say, no input, and certainly we were never given any 
opportunity to "spec" things - remember that phone lines have never had
any guarantee that they would do 28.8k (hell, no assurance that they 
will do anything more than 2400 or whatever it is).

I know that this is not fun, but does that make sense?  Are people
clear on the concept?

Doug
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From: doug@ss2.digex.net (Doug Humphrey)
Subject: Re: DIGEX Customer Newsletter
Date: 1995/12/18
Message-ID: <4b4r24$i1e@ss2.digex.net>
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references: <4a6a30$2n2@ss2.digex.net> <4a6lu4$eqp@access2.digex.net> <4a77go$184@access4.digex.net> <4afp2j$7sc@access1.digex.net>
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