🚀 go-pugleaf

On 7 Dec 1995, Sean Connery wrote:

> I guess not!  Not if they're rated at 19.2...it's rather lousy.  Digex is 
> stuck in the middle...smaller ISPs have no problem....huge ones don't 
> either...just the slick-willy middlers...  If ANYONE knows of an ISP of 
> any size in the DC/MD/VA area supporting v.34+ PLEASE let me know!!!  
> 

I have been with ARInternet for a year now using a 28.8. 95% of the time I
hook up at 26400 without problems. I'm calling from Rockville and they are
in Landover. I am extremely happy with their level of supprt and
expertise. Anytime I have had the slightest problem, they have bent over 
backwards to investigate and expedite it.

I used to be a digex customer, and they always had that same obnoxious
attitude towards their customers. Once I called and complained that their
lines were always busy. The tech person told me, "I call several times a
day and the lines are never busy." Since I had a second telephone line, I
called the digex dial-up number over the speaker phone and let him listen
to their busy signal. He was speechless.

Wheather it was their problem or not, digex could have addressed the matter 
in a much more friendly matter.

Seeing posts like this makes me glad I left digex. 

 Jack @ DC Music

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