Re: DIGEX Customer Newsletter

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Article #72

#72

From: Dr. Roger M. Firestone
Date: Sun, 17 Dec 1995 00:00

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The thought that occurs to me in all this Digex bashing is, "Did Digex
advertise that it had 28.8 modems, or did it advertise 28.8
_connections_?"  I believe that most ISP's advertise that they have 28.8
modems but don't guarantee the connections will provide that speed.  The
thrust of the criticism of Digex seems to be that it promised something
that it couldn't deliver.  Did it in fact do so?  Or did the customer
assume that 28.8 modems would guarantee 28.8 kbps connections?  If the
latter is the case, then Digex really doesn't deserve the criticism it
is getting.  So what are the facts here?

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From: rfire@cais2.cais.com (Dr. Roger M. Firestone)
Subject: Re: DIGEX Customer Newsletter
Date: 1995/12/17
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references: <4a6a30$2n2@ss2.digex.net> <4aiq5c$2hk@news4.digex.net> <4ancah$ghq@news.cais.com> <4aruh2$mco@umbc7.umbc.edu>
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