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Article #77

Re: DIGEX Customer Newsletter

#77
From: Howard D. Leadmon
Date: Sun, 17 Dec 1995 00:00
40 lines
3077 bytes
In article <Pine.SUN.3.91.951217101800.5031B-100000@access5.digex.net>,
John McGing  <jmcging@access.digex.net> wrote:
>
>Why in ghods name would any service install modems capable of 28.8 if it 
>wasn't their intent to provide 28.8 service?  The legitimate customer 
>assumption to being told that a POP has 28.8 modems is that the customer 
>can, with their own 28.8 modem make 28.8 connections, line conditions 
>being the uncontrollable variable.

Just remember that according the the specifications for analog phone lines,
which is what the telco's have to adhear to int he overall sense.  You
should really only get a 24K connection, and anything above that is a
blessing.  It was a known fact when 28.8K modems were released it was
pusing the envelope of analog technology.  So unline 14.4K modems, you
need in general to be happy with a 24K connection using a 28.8K modem
if that is what you get.  Other than that, if you want a faster connect
speed all the time, BellAtl invented something called ISDN...


>The issue from a customers perspective is the moving backwards from a 
>nicely working 28.8 setup to a "24.x is the best that can be done because 
>that's the way we designed it" setup.  It used to be that whether or not 
>you got 28.8 was dependent on the line conditions BA provided you the 
>customer.  Now the inability to get 28.8 is the result of the design that 
>Digex picked to provide the 898 POP connectivity to their main office. 


I can't speak for or against Digex on this matter, but I find it extremely
likely that they did NOT get any choice on what type of equipment was
installed at that location.  I know we sure weren't given any choice as 
to how our service was delievered into our Baltimore location...


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From: howardl@abs.net (Howard D. Leadmon)
Subject: Re: DIGEX Customer Newsletter
Date: 1995/12/17
Message-ID: <DJr3DD.6En@abs.net>
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references: <4a6a30$2n2@ss2.digex.net> <4aruh2$mco@umbc7.umbc.edu> <4b1evr$3qu@zippy.cais.net> <Pine.SUN.3.91.951217101800.5031B-100000@access5.digex.net>
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newsgroups: digex.general,digex.slip,balt.general,dc.general