🚀 go-pugleaf

>>>>> Hwa-Jin Bae <hjb@netcom.com> writes:

> [text]

You have been asking for Cygnus to make our releases available to the
general public for a fee.  They are available; call us up and talk to one
of our telesales reps about purchasing a support contract.  Consider the
price of support to be the overhead cost for packaging everything up and
shipping it to you, our charge for "the physical act of transferring a
copy".

At various times Cygnus has considered offering a low-end product
consisting of the software without support for a much lower fee, but it was
decided that the hassle involved in setting this up would not be worth the
returns.  We are a support organization, and our production department is
already overworked.  We are not required to offer such a product by the
GPL, and it would stretch our resources too thinly to do so.

Making our distribution available for FTP is an option, but doing so would
conflict with the FSF distributions.  I'm sure we wouldn't be able to put
it on prep.  We have chosen to defer to the FSF's net release policy in
this case.

Do you still have complaints about Cygnus business practices apart from the
contents of our marketing materials?  With regard to the pamphlets
themselves, please suggest concrete textual changes.  Bug reports with
patches have much higher priority than bug reports alone.

Jason