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Article #3140

Re: Steer Clear of KAIWAN INTERNET!

#3140
From: Michael B. Zapka
Date: Tue, 13 Jun 1995 00:00
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: I have had an account with KAIWAN for the last year and a half, and this is 
: just one more example of the lack of professionalism, courtesy, and customer 
: service exhibited by the incompetent folks at KAIWAN. The system is slow, even 
: when there are few users logged in. This problem has been around for over a 
: year, yet Mr. Hwang is at a loss to explain it. When Mr. Hwang does offer an 
: explanation, it is usually "maybe KAIWAN not for you." Mr. Hwang is incapable 
: of keeping his news server up and running for more than 48 hours, this is not 
: an exaggeration. When attempting to post news you are more likely to get "no 
: diskspace", or "unable to post" messages than "news posted" messages.

I agree with everything.  I'll be filing a complaint with the BBB.  Do so
yourself!  The number is 213-251-9696.  It's free by mail, or costs like
$2.95 via phone.
 
I find the fact that he did not give 30 day notice, as per the contract that
all users signed.  
 
So which ISP's are the best? Netcom? Primenet? Eeeeeengliiish?

-- 
The Zapper resides Here!
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References: <3rchc5$llg@kaiwan.kaiwan.com>

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From: mzapka@kaiwan009.kaiwan.com (Michael B. Zapka)
Subject: Re: Steer Clear of KAIWAN INTERNET!
Date: 1995/06/13
Message-ID: <3rjeko$dvj@kaiwan009.kaiwan.com>
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references: <3rchc5$llg@kaiwan.kaiwan.com>
followup-to: la.general,ca.general,la.news
organization: KAIWAN Internet (310-527-4279,818-756-0180,909-785-9712,714-638-4133,805-294-9338)
newsgroups: la.general,ca.general,la.news