🚀 go-pugleaf

In article: <1995Oct31.152142.5034@crosfield.co.uk>  guy@crosfield.co.uk (Tolgay Djemal) writes:
> : >What experiences have others had with Eclipse ???
> 
> That was a close call. If I had got through when I updated my system a month
> ago I'm sure I would be writing here to. However I was fortunate enough to
> buy from VIP instead. Excellent company and also the cheapest prices
> around. A friend who helped me put the system together said taht
>  their 486 motherboard was one of the best (also the midi case was very
> imprssive). Their number is 0161 839 4480.

I had a lot of problems with VIP recently - I was trying to buy a v34 voice fax/modem from them.
First, a v34 fax/modem arrived with no vice facilities, follwoed by one with voice facilities, which
didn't answer the phone, followed by a v32 voice fax/modem which _did_ answer the phone, followed by
another v34 voice fax/modem which didn't answer the phone.  They conceeded that they'd had a faulty 
batch of modems, though the final one should have been okay - it wasn't & I knew it wasn't my fault, 
as I had a non-voice modem set up identically which worked fine.  After many phone calls, none of 
which were returned to get to this stage, I finally asked for my money back & bought a modem else 
where - sadly, I couldn't get a voice one, as VIP were the only ones with them at the time.
These modems being returned/replaced were, after much convincing on my part, carried out by me 
giving the old modem to the courier delivering the new one - on each of the three occasions this 
happened, I had a visit from another courier later in the day to pick up the modem I'd already 
handed to the one in the morning!

I also had some bad experiences with Eclipse over the past few months - I guess you get what you pay 
for really, and customer service _definitely_ isn't on the agenda.  I buy a lot of stuff from 
advertisers in micro mart & I'm virtually guaranteed to have to return at least one item from a 
delivery.....
-- 

 Tony.
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 abutler@ariel.demon.co.uk