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Article #5414Re: Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears
From: Bob Hall
Date: Sat, 29 Nov 2003 14:22
Date: Sat, 29 Nov 2003 14:22
54 lines
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4093 bytes
MAYTAG sucks. Get a GE "Rick" <me@privacy.net> wrote in message news:bq86uj$1vmlp7$1@ID-82690.news.uni-berlin.de... > Just so you know, the gasket failure you encountered is one of > the well known problems on earlier production Neptune washers, > manufactured in the second half of 1999 and all of 2000. Another > problem was the circuit board behind the control panel -- these > routinely failed within 6-9 months and had to be replaced. > > Maytag addressed both of these issues in 2001, and Neptune > washers manufactured since then shouldn't encounter the same > problems. > > Rick > > "washerlessincolorado" <eric_wahl@yahoo.com> wrote in message news:6940af19.0311281104.3ad43283@posting.google.com... > > I bought a Neptune Washer Jan 01 in Ft. Collins CO at an authorized > > Maytag Dealer (the only product they sell). I was willing to pay over > > $1200 (for just a washer) in order to have a machine that would be > > worry free from maintenance issues for at least seven years (after > > buying the extended service warranty that is) and was more than > > guaranteed by the salesperson this washer would WASH those ever large > > comforters (the only reason I would even consider a washer ever being > > worth this type of money). > > > > Well it does not wash comforters any better than the $300 model and it > > tends to tear holes in the fabric as well. As the salesperson stated > > "if you can get it in the machine and shut the door, it will clean > > it", I think they should have said, it will shred it. smile > > > > It has proved to me that home models are not up to laundry mat > > capacity yet, even though they would like to make you think so, in > > order to charge the big bucks. > > > > The biggest issue I have had with Maytag is when it comes to service. > > The friendly guy whose is always asleep at the office because they > > have so few failures, is probably asleep, because they have so few > > customers. > > > > November 2003: > > > > The very week I called my extended warranty service contract number to > > arrange to have the rubber gasket replaced on my beautiful worry free > > Neptune washer (this is the gasket between the door and the drum, > > which had totally separated into cracks along the whole rubber seal) > > happened to be the very same day I called Sears to repair an > > electrical wiring issue on my brand new Sears convection cook top > > range. I have an extended service warranty package with Sears as well. > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f6c48,9c32b3212e36260d X-Google-Attributes: gidf6c48,public X-Google-Thread: 107518,9dadfff01ea99536 X-Google-Attributes: gid107518,public X-Google-Thread: 10d32b,9c32b3212e36260d X-Google-Attributes: gid10d32b,public X-Google-Thread: 109bd0,9c32b3212e36260d X-Google-Attributes: gid109bd0,public X-Google-Thread: 109097,9c32b3212e36260d X-Google-Attributes: gid109097,public X-Google-ArrivalTime: 2003-11-29 06:22:10 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news2.google.com!news.maxwell.syr.edu!wn14feed!wn13feed!worldnet.att.net!bgtnsc04-news.ops.worldnet.att.net.POSTED!not-for-mail From: "Bob Hall" <wb5aty@worldnet.att.net> Newsgroups: misc.consumers,ott.forsale.other,houston.general,misc.consumers.frugal-living,athena.forsale References: <6940af19.0311281104.3ad43283@posting.google.com> <bq86uj$1vmlp7$1@ID-82690.news.uni-berlin.de> Subject: Re: Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears Lines: 56 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 Message-ID: <mY1yb.355312$0v4.19099652@bgtnsc04-news.ops.worldnet.att.net> Date: Sat, 29 Nov 2003 14:22:10 GMT NNTP-Posting-Host: 12.73.39.0 X-Complaints-To: abuse@worldnet.att.net X-Trace: bgtnsc04-news.ops.worldnet.att.net 1070115730 12.73.39.0 (Sat, 29 Nov 2003 14:22:10 GMT) NNTP-Posting-Date: Sat, 29 Nov 2003 14:22:10 GMT Organization: AT&T Worldnet