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Article #5712

Re: Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears

#5712
From: MaryL
Date: Sat, 30 Oct 2004 23:27
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"washerlessincolorado" <eric_wahl@yahoo.com> wrote in message 
news:6940af19.0311281100.5171858c@posting.google.com...
>I bought a Neptune Washer Jan 01 in Ft. Collins CO at an authorized
> Maytag Dealer (the only product they sell). I was willing to pay over
> $1200 (for just a washer) in order to have a machine that would be
> worry free from maintenance issues for at least seven years (after
> buying the extended service warranty that is) and was more than
> guaranteed by the salesperson this washer would WASH those ever large
> comforters (the only reason I would even consider a washer ever being
> worth this type of money).
>
>
> Washerlessincolorado

I also have a Neptune washer (front-loading).  Luckily, mine works well and 
hasn't needed any service.  However, my point in writing is...I have also 
found Sears repair service to be exceptional.  In fact, I have a Master 
Contract (extended warranty) with them for several appliances (the costly 
ones).  You can even get a Sears extended warranty for appliances that were 
not purchased through them.  That's what I now do for anything where I want 
an extended warranty instead of going through the manufacturer.  Much better 
and faster service this way!  Moreover, there are no "exceptions" in the 
Sears warranty.

MaryL 
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From: "MaryL" <carstan101@yahoo.comTAKE-OUT-THE-LITTER>
Newsgroups: misc.consumers,ba.consumers,pdaxs.services.appliance,milw.forsale,alt.energy.renewable
Subject: Re: Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears
Date: Sat, 30 Oct 2004 18:27:37 -0500
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