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Article #5712Re: Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears
From: MaryL
Date: Sat, 30 Oct 2004 23:27
Date: Sat, 30 Oct 2004 23:27
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"washerlessincolorado" <eric_wahl@yahoo.com> wrote in message news:6940af19.0311281100.5171858c@posting.google.com... >I bought a Neptune Washer Jan 01 in Ft. Collins CO at an authorized > Maytag Dealer (the only product they sell). I was willing to pay over > $1200 (for just a washer) in order to have a machine that would be > worry free from maintenance issues for at least seven years (after > buying the extended service warranty that is) and was more than > guaranteed by the salesperson this washer would WASH those ever large > comforters (the only reason I would even consider a washer ever being > worth this type of money). > > > Washerlessincolorado I also have a Neptune washer (front-loading). Luckily, mine works well and hasn't needed any service. However, my point in writing is...I have also found Sears repair service to be exceptional. In fact, I have a Master Contract (extended warranty) with them for several appliances (the costly ones). You can even get a Sears extended warranty for appliances that were not purchased through them. That's what I now do for anything where I want an extended warranty instead of going through the manufacturer. Much better and faster service this way! Moreover, there are no "exceptions" in the Sears warranty. MaryL
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X-Google-Thread: 107518,9dadfff01ea99536 X-Google-Thread: 106595,9dadfff01ea99536 X-Google-Thread: fbdf0,9dadfff01ea99536 X-Google-Thread: 10254f,9dadfff01ea99536 X-Google-Thread: 10e415,9dadfff01ea99536 X-Google-Attributes: gid107518,gid106595,gidfbdf0,gid10254f,gid10e415,public X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news.glorb.com!news-in.ntli.net!newsrout1-win.ntli.net!ntli.net!sn-xit-03!sn-xit-12!sn-xit-06!sn-post-02!sn-post-01!supernews.com!corp.supernews.com!not-for-mail From: "MaryL" <carstan101@yahoo.comTAKE-OUT-THE-LITTER> Newsgroups: misc.consumers,ba.consumers,pdaxs.services.appliance,milw.forsale,alt.energy.renewable Subject: Re: Maytag Neptune Washer lousy customer service for repair; I would think twice next time and buy from Sears Date: Sat, 30 Oct 2004 18:27:37 -0500 Organization: Posted via Supernews, http://www.supernews.com Message-ID: <10o88r81g26u0cb@corp.supernews.com> References: <6940af19.0311281100.5171858c@posting.google.com> X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.2180 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 X-RFC2646: Format=Flowed; Original X-Complaints-To: abuse@supernews.com Lines: 28