🚀 go-pugleaf

Tom Porter wrote:
> 
> Adam, I agree that a $250 ReStocking Fee for a 'Broken' Computer is Not
> RIGHT !!
> 
> Did you write your Credit Card Company about what happened? (they did
> say 'Full' refund, which didn't happen! *keep a log of you dealings...
> 

My credit card company (Discover) told me they do not dispute 
restocking fees. They did help me with the refund of the "main" 
charge, and here their job ends.


> Did you contact Better Business Bureau<s> Locally and Theirs? (some are
> on the Internet)
> 
> Did you Contact Any Consumer Groups to Help you with this? (there are
> lots!)
> 
> Did you contact YOUR State Attorney General? (They can Help you get
> going in the Right Tract (they do this for a living)
> 
> Did you Contact California Atty General? (they've a 800 number) They do
> this for a living too... Lots of Consumer Laws out here...
> 
> Not 'Picking on Ya' Adam; but, if you give up, they'll KEEP YOUR Money!
> 
> And don't forget - BOTH the Postmaster General and FTC are interested in
> Consumer Fraud too!!!
> 
> And go to a Local Book Store and get a Guide to Small Claims Court (if
> what you say is true, it would appear you have a case, if you can make
> it) - or if money is a problem, go to the local Library and ask them
> where their Small Claims Court Books are... they are there too!
> 
> Ask your Local County/City attory (and BBB) what groups locally can help
> you and support you in this?
> 
> Good Luck
> 

Thank you for your advice. I will contact these institutions.
Unfortunately most of my dealings were over the phone. I do have
the UPS receipts, and copies of the letters I sent to them (including
a certified letter with a delivery receipt). However they have not
responded to the letters...

Adam