🚀 go-pugleaf

Nathan Seymour wrote:
> 
>    Adam, where is this company located? Do they have a website? Do they
> have an e-mail address. I think your intentions were right, in posting a
> warning, but we still
> need to watch what we put in print. It's called cover your own ass!:~)
> 
>                           Regards,
>                                      Nathan

The company is located in Tuston, CA.
Their ad does not contain an URL or an e-mail address.
I couldn't find anything about them using internet
search engines (I looked if there are any complaints
before ordering from them...).

I did retract the controversial plural form in the first
sentence. My understanding of "a company does something"
was "they did it at least once", but if it may be
misunderstood that I claim that "they do it all the time"
(which I have no way of knowing...) then yes, my formulation
was too strong, I should have said: Comp America made $250
on sending me a defective computer and charging me a high 
restocking fee.

The rest of my posting was about my case, is true, and I can
prove it. Sure, I wasn't taping my phone conversations with
them, and they never sent me a written explanation of the fee
they charged me (even though they promissed, and even though
I sent them a letter through certified mail).

There must be some legal value of what mail-order companies
tell you in phone conversations (any legal experts here?), 
or do I need to install a tape recorder on my phone line 
before I make the next mail-order purchase?

Regards,
Adam

-----------
Disclaimer: This message reflects my private opinions, and
not my employer's.

P.S. My message kind of explains why I have no home computer 
to post from. My experience with Comp America made me rather
reluctant to try again to order a computer system...
Any good bets among the mail-order companies?