🚀 go-pugleaf

Lynette Warren wrote:
> 
> Two weeks ago MCI called and made me the offer of 30% off my phone bill
> for the next three months if I would switch from AT&T.  The MCI rep also
> very enthusiastically told me that if I switch now, they would match any
> AT&T offer within the coming weeks. 

<snip>

> The night before last AT&T called and asked why I'd switched.  I told them
> I was generally satisfied with AT&T, but that MCI offered me 30% off on my
> next three billings so I changed services.   AT&T then offered 50% off
> for the next six months and a $50 credit which I could use on any of their
> billings.

<snip>

> Today I called MCI customer service and told them about the AT&T offer.
> They said they couldn't do any better for me than the 30% which they
> originally offered.  

<snip>
> 
> I'll be returning to AT&T for now, this is just a reminder to you all
> that what *any* long distance company rep tells you and what you actually
> get can be two very different things.  Write down every offer, time, date,
> name of rep whenever you talk to them and complain in writing.
> 
> Lynette
> 
>  --

Regardless of what happens, who has the "better" offer, just
remember........AT&T got us to where we are, do it better than anyone
else (I've made the MISTAKE of trying all the others too, savings my
_SS!!) and as for customer service...can't beat em!!  I do wonder
though, you must have a huge long distance phone bill to jump at a 30%
decrease in your bill for only the next 3 months! :-)>