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Article #8864

Re: Beware! incredible story with HERTZ France

#8864
From: Steve McKinty - SunSoft ICNC Gre...
Date: Fri, 02 Aug 1996 00:00
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In article <32009062.2DD3@drev.dnd.ca>, Irene Abi-Zeid <irene.abi-zeid@drev.dnd.ca> writes:
>Our story is quite incredible but true. Three years ago, my husband and 
>I travelled to France. We rented a car from HERTZ in Deauville, 
>Normandy, for a week. When we came to return it, the garage was closed, 
>they closed on wednesdays, a fact of which we were not aware. We had a 
>train to catch for Paris, so we parked the car at the train station, put 
>the keys in the glove compartment, locked the doors, and left a message 
>on HERTZ's answering machine regarding the car.

Well, you broke the terms of your contract then, so you can't expect
to be completely free of blame. Any Hertz desk I've ever seen has a
box where you leave the keys in such circumstances.  Didn't you have
theft insurance for the car?

That said, Hertz will always try and get as much money as they can in
any case like that. I know someone whose car was involved in a minor
accident that was not his fault (the car was rear-ended when he was
waiting at a junction). Hertz billed his credit card $2000 for the
(slightly cracked) rear bumper.



-- 
Steve McKinty                   |
Sun Microsystems ICNC           |
38240 Meylan, France            |
email: smckinty@france.sun.com  |
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Message-ID: <1996Aug2.194242@France.Sun.COM>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <32009062.2DD3@drev.dnd.ca>

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From: smckinty@sunicnc.France.Sun.COM (Steve McKinty - SunSoft ICNC Grenoble)
Subject: Re: Beware! incredible story with HERTZ France
Date: 1996/08/02
Message-ID: <1996Aug2.194242@France.Sun.COM>
X-Deja-AN: 171599791
distribution: world
sender: smckinty@France.Sun.COM (Steve McKinty - SunSoft ICNC Grenoble)
references: <32009062.2DD3@drev.dnd.ca>
organization: SunSoft
newsgroups: misc.consumers,can.com.misc,can.legal,rec.travel.misc,rec.travel.europe