🚀 go-pugleaf

Gadfly wrote:
> 
> In article <4uble7$hiu@freenet.vcu.edu>,  <ahunter@freenet.vcu.edu> wrote:
> >Why does this story not surprise me? I worked for eight years
> >as a travel agent and finally refused to book Hertz in Europe
> >unless specifically requested by the client. One of my friends
> >used a Hertz car in Scotland, fully prepaid for a lower rate,
> >and was given a smaller car than the one booked. I tried for a
> >year to get Hertz Customer Service to answer my calls and
> >letters. I booked Auto Europe after that and never had any
> >problems.
> 
> Gee, when I rented a Hertz Car in Paris in 1988 (a bottom-of-the-line
> Spanish 3-cylinder job), everything went very smoothly, although we
> wondered how we'd be able to coax it over the Alps.  When it got
> broken into in Milan they cheerfully exchanged it for an Escort, and
> gave us one with Swiss plates so we could drop it in Zurich instead
> of having to drive back to Paris (we wanted to take the train), all at
> no extra charge.We have rented from Hertz in England four times in the last two years.  
Three out of four times we have been given a car one size up from what we 
booked at no extra charge.  This last trip is was an automatic to boot!!.
There has been one mixup, we ordered the car to pick up at Gatwick and 
drop off at Cambridge.  When we picked the car up we told the desk that 
we had changed our plans and now would drop the car off in Canterbury.  
Well that is what we did, but we had onl;y been home a couple of days 
when we got calls, telegrams, form letters, from Hertz asking for the 
whereabouts of their car, even threatening to send the police after us.  
One call to Gatwick straightend things out, apprently Canterbury hadn't 
logged it in properly.  However we realy would like to have had the 
Pittsboro (very small town) North Carolina Sherrif on our doorstep asking 
the whereabouts on that English car.