🚀 go-pugleaf

In article <4b58fg$2tk_001@news.rain.org>, stevec@rain.org (Steve Childress) writes:
> Have read several e-mails/postings of late from people saying that this modem
> is, with the latest firmware, exhibiting a "stuck" modem problem (off-hook)
> in voice digitizing mode. Modem or software?
> 
> stevec@rain.org

Smith (software vendor for bundled Quicklink) insists it is a modem
problem and sends people to USR. USR generally doesn't respond and
claims that no problem is known in this regard. Look for a VOICE ERROR
1002 in the playback box. This generally means that the software and
modem are not communicating. This can occur at any time, even if the
modem has appeared to be working and has taken several messages. More
irritating than being left off-hook, is that some messages have a loud
motorboating sound that overlays some of the messages taken (about 1
in 4). Several users including myself have reported this.

Mine has left the modem off-hook numerous times while the software
thought it was on-hook and waited for the next call. I don't see any
problems in data or fax connections--just voice. USR says I have the
latest firmware, too.

-- 
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       David Medin            Phone: (319) 395-1862
   Rockwell Collins ATD	      Internet:
     Cedar Rapids, IA	   	dtmedin@cca.rockwell.com